Peter Falkus Email & Phone Number

Ireland

• Project management of data migration processes between legacy and current technologies in the Irish healthcare practice management and pharmacy space. • Verification of orders from sales team• Working with suppliers to order hardware and ensuring items are delivered to site in a timely manner • Scheduling and assigning our technical and training resources whilst briefing them on the project timelines • Managing contact and communications with the customer • Ensuring that… Show more • Project management of data migration processes between legacy and current technologies in the Irish healthcare practice management and pharmacy space. • Verification of orders from sales team• Working with suppliers to order hardware and ensuring items are delivered to site in a timely manner • Scheduling and assigning our technical and training resources whilst briefing them on the project timelines • Managing contact and communications with the customer • Ensuring that the project is successfully executed according to our standard operating procedures • Managing customer sign off and measuring customer satisfaction • Recording all project requirements and communications Show less

Sligo

Bundoran, Co. Donegal

To provide IT technical service and support to PC and Mac SLA clients through onsite and remote access. Desktop and server software and hardware services from break fix to installation and support. Providing audit and licensing support. Managing the migration of client systems management to centralised portal solution (Centrastage). PC diagnostic and repair services to walk in clients, including virus and malware removal, upgrades, operating system installs and component replacement. I am… Show more To provide IT technical service and support to PC and Mac SLA clients through onsite and remote access. Desktop and server software and hardware services from break fix to installation and support. Providing audit and licensing support. Managing the migration of client systems management to centralised portal solution (Centrastage). PC diagnostic and repair services to walk in clients, including virus and malware removal, upgrades, operating system installs and component replacement. I am currently studying for CompTIA A+ certification. Show less

Ballymote

To assist in the effective merchandising of stock, assisting with layout changes, managing price control, implementing new point of sale material, assisting in stock takes as required, liaising with sales reps and managing stock control using Agility IT application software.

Sligo

The role was based within the Document Authoring & Change Control unit, which is part of the Quality division. Genesis is a company wide initiative, whose purpose is simplify and streamline processes and procedures. The overall aim being to increase productivity whilst reducing the instances of human error. I was involved in the conversion, translation and authoring of manufacturing technical documentation into the new Genesis corporate style whilst adhering to Abbott quality system… Show more The role was based within the Document Authoring & Change Control unit, which is part of the Quality division. Genesis is a company wide initiative, whose purpose is simplify and streamline processes and procedures. The overall aim being to increase productivity whilst reducing the instances of human error. I was involved in the conversion, translation and authoring of manufacturing technical documentation into the new Genesis corporate style whilst adhering to Abbott quality system procedures.• Identified requirement to review benchmark Genesis documentation. This prevented authors duplicating errors during the transfer process.• Trained new colleagues how to author Genesis documentation. • Assisted with investigation activities linked with quality system processes. This involved accessing the quality system archive and producing material that would be used as evidence for potential audits. • Gained skills and experience in using the following document authoring software:- DMS, ePAS, IBM BPCS. Show less

Longford

To manage a team responsible for all aspects of inventory control, price control, store layouts and warehouse management.To maximise stock availability through SAP system processes. To administer all goods in and goods out SAP transactions whilst overseeing warehouse operation. To ensure all inventory related documentation was correctly signed off and readily available for audit inspection purposes. • Achieved 91% pass in 2008 internal SAP audit, highest in… Show more To manage a team responsible for all aspects of inventory control, price control, store layouts and warehouse management.To maximise stock availability through SAP system processes. To administer all goods in and goods out SAP transactions whilst overseeing warehouse operation. To ensure all inventory related documentation was correctly signed off and readily available for audit inspection purposes. • Achieved 91% pass in 2008 internal SAP audit, highest in region.• Coached and developed colleagues into various roles including a number of people who went on to gain promotions Show less

London, United Kingdom

The role was based in BT’s Group IT services division. The prime focus of the job was to support and manage an HP estate of Windows based servers. Software installation and builds utilising Windows NT/2000 operating system technology.Onsite HP Proliant server hardware deployment.2nd line technical support.Participating in project meetings to ascertain customer requirements in terms of design, configuration, delivery dates, support requirements and choice of site.Taking… Show more The role was based in BT’s Group IT services division. The prime focus of the job was to support and manage an HP estate of Windows based servers. Software installation and builds utilising Windows NT/2000 operating system technology.Onsite HP Proliant server hardware deployment.2nd line technical support.Participating in project meetings to ascertain customer requirements in terms of design, configuration, delivery dates, support requirements and choice of site.Taking ownership of installation from rack assembly to handover to helpdesk.Analysing and managing faults utilising problem solving skills.Change Management.Managed and identified training for my immediate team.• Worked on a high profile project which involved the delivery and installation of circa 200 Windows servers for the National Health Service IT project.• Involved in a consolidation project to bring together infrastructure applications onto a common platform thus saving power, footprint and maintenance costs.In 2004 the department was subject to a compulsory transfer to Hewlett Packard. Show less

London, United Kingdom

The role was based in BT’s Information systems department.Systems support for an estate of servers running VAX/VMS and Windows NT.Participating in project meetings to ascertain customer requirements in terms of design, configuration, support and site location.Taking ownership of the installation from rack assembly to handover to helpdesk.Analysing and managing problem and change management.• Devised and presented a seminar on Windows NT and HP server management to UNIX… Show more The role was based in BT’s Information systems department.Systems support for an estate of servers running VAX/VMS and Windows NT.Participating in project meetings to ascertain customer requirements in terms of design, configuration, support and site location.Taking ownership of the installation from rack assembly to handover to helpdesk.Analysing and managing problem and change management.• Devised and presented a seminar on Windows NT and HP server management to UNIX engineers who were to cross train.• I took an active role on the Year 2000 millennium changeover project. This entailed that all servers under my control were software upgraded to vendor specified levels in order to ensure onward supportability. I was present when the clocks changed on New Years Eve 1999 at a BT data centre monitoring the server estate for any issues. Show less

London, United Kingdom

The role was based in a head office IT department that supported EPOS systems for BT's retail outlets.Desktop hardware and software support for MS-DOS, Windows 3.1 users. Backup administrator for a VAX/VMS mid range server.

London, United Kingdom

Various clerical positions in facilities management, training and accounts departments

Fetac Level 5, Bookkeeping & Manual Accounts

FETAC Level 5 (Major award)

Chemistry, Biology, Human Biology

GCEs