Peter Flory Email & Phone Number

Currans Hill, Nsw, Au

Sydney, Nsw, Au

Mascot

Sydney, Australia

North Ryde

- Working closely with local R and D support group.- Configure networks and support environments (VM and HOST based server/ workstation OS) to demonstrate, support and test solutions.- Develop pre-sales and post-sales support material/ documentation for MFD and Solution products- Develop and conduct regular product and solution software training for branch Digital Support Group and Dealer sales team - face to face and remote- Be actively involved in product and solution software presentations to Branch and Dealer Groups.- Evaluate new/ updated software packages as directed by Sales Support Manager Digital Network for inclusion in solutions portfolio- Be actively involved in seeking solutions for use with Toshiba MFD’s- Assist with MFD and Solution product demonstrations to Direct and Dealer business customers as required – face to face and remote- Assist National Sales Support Manager as required with Product launch events for MFD and Solutions- Assist Regional Channel- Support Pre-Sales and Post-Sales teams with solution software,digital B/W and colour products.- Provide remote and on-site technical support to both internal and external customers.- Be actively involved in the escalation of network/ solutions support issues to engineering and product planning groups - Toshiba Japan.- Provide updates and support to global Toshiba subsidiaries.- Work closely with third party solution providers on SDK/ software related developments/ projects, plus continued support and communication to maintain product compatibly. Managers with Technology/ Product Road shows.

North Ryde

- Undertake regular PR calls to existing customers in accordance with Branch and Divisional directives.- Initiate contact with prospective purchasers with a view to securing sales.- Maintain current level of existing users within specific area of activity.- Ensure monthly sales targets are met.

North Ryde

- Assist the DSG Manager with leading the DSG (Pre and Post Sales Specialists) within the branch to ensure effective, efficient and professional services are delivered to internal and externalcustomers- Act in capacity of the DSG Manager when required- Conduct sales and technical training on Toshiba solutions- Assist sales people both on and off site with technical support relating to Toshiba Solutions and industry technology- Assist post sales support staff with escalation and testing of field issues.

Rydalmere

- Conduct technical training on all Toshiba software solutions and hardware products- Provide multi-level post sales support to both internal and external customers on software and hardware solutions- Escalation and testing of all field related issues- Assist pre-sales support group with technical information and customer demonstrations as required.

Rydalmere

- Provide service and technical support to customers as well as other field technicians- Training of field technicians.

North Ryde (Head Office) Field Role

- Provide service and technical support to customers as well as other field technicians on Toshiba, Sharp and Infotech (Ricoh) copiers and faxes- Toshiba and Kyocera printer installation and servicing - Risograph (high speed printer) installation and servicing - Toshiba Laptop repair - installation of accessories (RAM, Modems etc.)