Peter Francis Email and Phone Number
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Results driven Operations Executive offering over 10 years’ experience in profitably and successfully leading all aspects of daily operations, maximizing operational growth and turning around underperforming businesses. Goal oriented high achiever with strong expertise in financial controls with proven ability to increase profitability. Management skills include full P & L responsibilities, financial management, budgeting and analysis, hiring, leading and mentoring staff, human resource responsibilities, and regulatory compliance. I pride myself on effectively interacting with residents, families, staff, vendors and the general public. I enjoy creating a positive, caring and uplifting culture, improving customer satisfaction, increasing employee morale and decreasing employee turnover. People matter!Throughout my career I have utilized my strong expertise with financial controls and have consistently turned around underperforming business units/buildings, increased occupancy and improved revenue per unit. I also ensure compliance with appropriate regulatory standards and continually monitor and make improvements to care levels and services. I possess outstanding leadership, marketing, sales, communication, problem solving and customer service skills.
Keystone Place At Newbury Brook
View- Website:
- keystoneplaceatnewburybrook.com
- Employees:
- 8
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Executive DirectorKeystone Place At Newbury Brook Dec 2017 - PresentUnited States
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Executive Director Of OperationsAtria Senior Living Dec 2015 - Apr 2017Hamden, CtSelected Achievement: Increased net operating income by 12% over budget and 5.5% year over year•Lead the day-to-day operations of a 6.8M Assisted Living Community with full P&L responsibility.•Supervise and manage 68 indirect reports and 7 managers; ensure a quality-oriented workforce. •Serve as the community sales leader, maintain high occupancy & achieve year over year NOI growth (net operating income). •Maintain a team oriented environment, positive sales culture and high customer satisfaction. •Comply with all local, state, and federal regulations; create a safe working and living environment.•Mentor staff, provide coaching/counseling and document any disciplinary actions. -
Operations Manager/Assisted Living DirectorMasonicare Aug 2011 - Sep 2015Newtown, CtSelected Achievement: Turned around operation and consistently maintained 100% occupancy and highest monthly and yearly revenue for the first time in the locations 15 year history.•Lead the daily operations of a 4.3M Assisted Living facility; supervise and manage 45 indirect direct reports and 5 managers; report to the Senior Vice President of President of Residential Services. •Managed the budget, monitor financial performance and maintain cost controls; set standards and guidelines to achieve financial and occupancy goals and no loss revenue days. •Improved community relations, public perceptions and overall awareness of the assisted living programby developing and implementing marketing plans.•Participated in board meetings, serve on committees, and perform other special projects.•Meet with prospective residents and families to finalize contracts and review financial commitments. -
Executive DirectorEmeritus Jun 2008 - Aug 2011Rocky Hill, Ct & Torrington, CtSelected Achievement: Received a promotion; turned around underperforming operation; brought it to profitability and 100% within 6 months.•Lead the day to day operations of a 5 Million dollar Assisted Living Community.•Report to the Regional Director of Operations and manage 8 department supervisors with full accountability for the performance of 80 subordinates. Manage the full P& L, multiple budgets and financial reporting. •Handle monthly financial analysis and review of all departments, implement cost control measures and maintain efficiencies to deliver strong Net Operating Income –EBITDAR. Participate in all aspects of the P&L, budget process and annual business plan.•Manage and mentor Sales and Marketing Director to reach occupancy and revenue goals.•Maintain current knowledge of State Regulations and ensure compliance by licensing authority.•Hire, train, supervise and evaluate staff for all areas of the operation. -
Marketing AssociateSysco 2007 - 2008Rocky Hill, CtSysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home.•Solicited, negotiated and booked new and repeat business through efforts; outside sales calls, telemarketing and networking while maximizing revenue goals. •Executed a territorial marketing strategy to capture revenue and exceed sales goals.•Planed, up sold and detailed the meeting/function with the clients.•Resolved any issues, complaints and problems to ensure a quality delivery and customer satisfaction. -
Director Of OperationsAthena Healthcare Systems 2003 - 2007Hartford, CtAthena Health Care operates managed care facilities, and provides services to long-term residents and short-term patients to meet their physical, social, emotional and spiritual needs in a caring, home-like environment. I worked in various capacities including:Director of Operations, Laurel Estates (12/06- 06/07)• Responsible for the direct oversight at the Laurel Estates facility for various departments including Food and Beverage, Housekeeping, Transportation Laundry and Maintenance• Directly responsible for five department budgets including labor and overhead.Kitchen Manager, Beacon Brook (12/04 -12/06)• Responsible for placing food orders for the Beacon Brook facility.• Prepared and cooked meals for 125 residents.Chef Supervisor, Abbott Terrace (11/03-12/04)• Mange kitchen staff for the Abbott Terrace facility.• Oversee daily functions of the kitchen staff.• Prepare daily menus and special diets for 200 residents.
Peter Francis Skills
Frequently Asked Questions about Peter Francis
What company does Peter Francis work for?
Peter Francis works for Keystone Place At Newbury Brook
What is Peter Francis's role at the current company?
Peter Francis's current role is National Dining Service Director.
What is Peter Francis's email address?
Peter Francis's email address is pe****@****ing.com
What is Peter Francis's direct phone number?
Peter Francis's direct phone number is +120326*****
What are some of Peter Francis's interests?
Peter Francis has interest in Family, Don't Hold These Against Me, Football, Giants, Uconn, Basketball, Yankees, Travel, Celtics.
What skills is Peter Francis known for?
Peter Francis has skills like Leadership, Customer Satisfaction, Customer Service, Healthcare, Healthcare Management, Elder Care, Home Care, Hospitals, Strategic Planning, Team Building, Sales, Medicare.
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Peter Francis
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Peter Francis
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Peter Francis
New York, Ny
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