Peter Frank Eshun Email & Phone Number

Accra, Greater Accra Region, Ghana

-Responsible for planning and competence development of Product Owners and Cloud engineers. -Growing capabilities of the team by adopting a blend of resourcing models and ensure cost control in alignment with budgets. -Setup and execute technical design authority model according to best practices within the MFS domain. -Acts as escalation point for Mobile Financial Services deployment projects and programs in relation to design and solution integration activities. -Act as CSR responsible for managing customer solutioning and business requirements. -Ensure compliance and ethics and exhibit exemplary role-model leadership behaviors. -Drive everyday learning Engage with and endorse strategic learning initiatives through usage of MFS Academy and Degreed platforms. -Manage and balance resources, cost, and competence (pyramids) based on business needs. -Recruit best FinTech competence available on market ensuring diversity and inclusion. -Manage and follow-up of financial forecast Set line budget, optimize budget utilization. -Ensure delivery execution according to contract/assignment and KPI/SLA/targets. -Manage Work Level Agreements and Service Level Agreements along with management of customer escalations. -Stimulate consultative approach along with adjustment ways of working to local customs with consideration to Code of Conduct and local OHS.

Lagos, Lagos State, Nigeria

• Accountable for the financial results of the Mobile Financial Services portfolio for the Customer Unit• Owns and conducts regular governance to drive operational and business excellence through effective KPI dashboards and measurements with Group and its affiliates in nine countries• Optimize delivery through automation of processes and tools• Responsible as Program Director for demand deployments as per SDLC practices• Accountable for EWP (Ericsson Wallet Platform) roll-out projects• Provide financial and overall organizational performance reporting• Acts as a partner concern for MFS and Mobile Money customer’s executive leadership teams• Ensure compliance and ethics and exhibit outstanding role-model leadership behaviors• Sets the goals for the organization to deliver on contractual commitments and financial targets• Works closely with BA BDGS BSS Mobile Financial Services to facilitate feedback from customers for further improvement of MFS roadmap and portfolio• Close cooperation with BSS MFS Domain to ensure the program is appropriately staffed as per agreed capacity• Ensure Governance and Escalation structure is followed in Demand management and Managed Services areas.• Continuous optimization of workforce and enhancement of Demand and managed services process and ways of working.• Support customer in preparation and delivery of services quarterly roadmap• Own Regular governance with customer business and technology units• Work in close coordination with Account organization and KAM

Dakar, Dakar Region, Senegal

• Evaluate Ericsson EWP strategy Vis a Vis customer strategic plans• Secure Ericsson involvement in crafting MFS visions, requirements and translate into Ericsson capabilities• Secure sales delivery readiness and build EWP solutions to meet customer requirements• Evaluation of the FinTech market space along with competitors' landscape.• Provides feedback to Ericsson Wallet Platform Research & Development• Identifies and translates MFS business opportunities into sales• Build and be accountable for Mobile Money solution in coordination with customer and Business Area• Support Business Analysts in countries across MMEA• Provide input towards the Business Area strategic product manager to support the EWP roadmap.• Perform regular analysis based on business performance of markets• Participate in technical escalations and customer management• Own technical management governance with customer• Close cooperation with Design Unit for product evolution• Work closely with customers to build a solution based on the received demands and requirements documentation• Organize Requirement gathering workshop to ensure all business requirements are captured as input towards Quick study execution by respective R&D organizations.

Accra, Greater Accra Region, Ghana

• Accountable for planning & competence development of Business Analysts, Solution Architects and Solution Integrators in M-Commerce domain. Setup and execute technical design authority model according to standard methodologies in BSS domain.• Support customer projects & programs by assigning resources in efficient manner to ensure utilization and billability goals are continuously delivered• Ensure team performance is in alignment with solution design and integration quality metrics. Acts as escalation point for FinTech and Mobile Money projects and programs in relation to solution integration activities.• Owns and conducts regular governance to drive operational and business perfection through effective solution integration important metric dashboards and measurements. Ensure compliance and ethics and exhibit outstanding role-model leadership behaviors.• Continuously strive to efficient and optimized delivery through automation of processes, tools and Ericsson Converged wallet capabilities along with reuse of previously developed and integrated solutions.• Provide financial and overall organizational performance reporting. Sets the goals for organization to deliver on contractual commitments and financial targets• Works closely with BA BDGS BSS M-Commerce Operations and R&D to facilitate feedback from customers for further improvement of M-Commerce roadmap and portfolio• Responsible for hiring Business Analyst, Solution Architects and Solution Integrators in the Mobile Financial Services Domain

Cotonou, Littoral, Benin

• Ensure proper routing of demand requests through demand management process, enablement request process or Service Request (MS).• Organizes Requirement gathering workshop to ensure all business requirements are captured as input towards Quick study execution by Design Unit, Customer Adaptation Centre and HUB Customer Solution Integration• Support Account Manager and Business Development Manager in material preparation around MTN Platform Roadmap with focus on OPCO specific use cases.• Educates OPCOs counterpart on MTN MoMo Platform Service catalog.• Regular gap analysis of use cases and capabilities based on Service catalog versus what is being used.• Regular analysis of use cases and capabilities that are not generating revenue or usage is showing constant decline trend.• Design and develop commercially viable end-to-end technical solutions to meet clients' business needs.• Prepare Low-Level Design (LLD) and usecase modelling with documentations and technical writings

•Ensure proper routing of demand requests through demand management process, enablement request process or Service Request (MS).•Organizes Requirement gathering workshop to ensure all business requirements are captured as input towards Quick study execution by DU, CAC and HUB CSI.•Support Account Manager and Business Development Manager in material preparation around MTN Platform Roadmap with focus on OPCO specific use cases.•Educates OPCOs counterpart on MTN MoMo Platform Service catalog.•Regular gap analysis of use cases and capabilities based on Service catalog versus what is being used.•Regular analysis of use cases and capabilities that are not generating revenue or usage is showing constant decline trend.

Accra, Greater Accra Region, Ghana

•Scope, define & design mobile commerce solution offerings which include mobile banking, mobile money, payments and related offerings•Extract business requirements from customers to deliverable solutions•Guide delivery team in delivery of projects and solutions•Analyze customer technology, define business requirements & participate in risk analysis•Work with core team on list of potential activities & solutions•Develop technical presentations & proposals, & perform customer presentations•Support deployment of solution•Provide feedback to R&D•Participate in knowledge transfer, documentation & information sharing•Stay abreast of on new technology/technical areas & share information about solution to enable customer competence build

Accra, Greater Accra Region, Ghana

•Provided technical support to all 33 countries currently enrolled on Ecobank’s Corporate Internet Banking platform – Ecobank Omni. •Worked with a team to provide business solutions in terms of products and business improvements processes to optimize client satisfaction on the platform. •Additionally, I also provide technical support for the Ecobank’s account reconciliation platform – Clirec.

Accra, Greater Accra Region, Ghana

•Responsible for the deployment of technical financial solutions including biometric smart card, core banking systems, automated clearing house, debit card deployment and image based clearing etc•Support user training and documentation

Certified Digital Finance Practitioner, Digital Finance

Master Of Business Administration - Mba, International Business, First Division, Distinction

Bachelor Of Science - Bs, Computer Science

High School