• Over twenty years management experience on a wide spectrum of industry-specific contracts and projects.• Comprehensive skills set, underpinned by technical knowledge and expertise, to effectively manage frontline and backroom staff while at the same time ensuring client expectations are adequately met or exceeded.• Self-motivated (I get up on time, get into work on time, carry out my tasks while in work and do not take avoidable time off!)• Quality control, assessment and training skills, both on site and off, to ensure staff competency and legal compliance, and also that customers are happy!