Marketing And Web Manager
London, United Kingdom
Chesca – Web ManagerReport directly to managing director. Responsible for all online and offline marketing.Customer Retention• Increased unique visitors to the website by 75%.• Segment customer database for targeted marking campaigns.• Reactivation campaigns using direct mail and e-newsletters.• Increased existing customer engagement with new content.Customer Acquisition• Increased new visitors to the website by 62%.• Increased conversion rate of new visitors by 100%.• Increased size of E-Newsletter list by 129%.• Created and implemented SEO content.SEM• Created profitable brand and generic campaigns on Google Adwords.• Created ad campaigns with Google Places and retargeting campaigns.Newsletters• Increased engagement through design development and segmentation.Affiliates• Research new affiliates, maintain relationships, weekly newsletters, supply new content and affiliate incentives.PR• PR shots – managed platform, and relationships with journalists.SEO• Created onsite SEO content.• Worked with agencies to create external SEO content.• Introduced strategy to review and implement ever changing SEO developments.Content Management• Website Audit – content quality, enhanced SEO content and improved conversion.• Developed site by introducing new weekly content.• Introduced new departments based on seasonal markets.• Responsible for all content on site.Direct Mail• Segment customers so they can be targeted individually.• Manage team and processes from creation through to print and analysis.Social Media• Created & Maintained - Pinterest, Instagram, Blogger, tumbr, Facebook, Twitter.• Increased social media engagement.• Created presence in the plus size, occasion wear and wedding communities.• Created strong relationships with bloggers, blog reviews and recommendations.