Peter Geldes Email & Phone Number

Chicago, IL, US

Manage a team of investigators, collection staff, and client service staff, while also distributing work to off-shore vendors. My teams have varied in size with company needs, up to seven FT and three PT employees at once in addition to off-shore resources. Responsible for daily communication with international clients, ensuring international team hits.

Prepared in-depth investigation reports on domestic accounts, drafted a variety of reports (settlement, litigation, closing, etc) based on account status and situation, communicated daily with international clientele, responsible for handling collection cases and non-collection accounts (investigation and fraud), as well as bankruptcy matters (submitting.

Was responsible for preparing in-depth investigation reports on domestic accounts for international clients, used public and private databases to locate contact information for debtors, and prepared litigation reviews for clients with large balance accounts.

Handled commercial collections, primarily insurance (mostly work comp and GL premiums and audits). Responsible for negotiating/collecting a portfolio of accounts, manually called and notated database (no dialer system), performed basic skip trace with publicly available sources.

Glendale Heights, IL

Received parts and staged them in the appropriate area, maintained a clean warehouse and work environment, pulled orders from inventory and processed transfers in the system, shipped parts to clients and vendors, used a PC, Microsoft Office, and other office equipment daily, operated company vehicle for deliveries, assigned jobs to technicians.

Geneva, IL

Pulled orders and packaged them for shipping, tracked and maintained inventory levels, placed purchase orders with outside vendors to replenish inventory.

Geneva, IL

Transported and collected samples (waste water, drinking water, soil, etc) across the greater Chicago suburbs. Operated company vehicle, picked and prepped orders for clients, handled volatile substances.

West Chicago, IL

Set up and tore down large event tents and accessories, operated company vehicles, and cleaned the warehouse, canvases, and accessories. Required working on a timetable, working in adverse weather conditions, and working long days. Occasionally led 2- or 3-person teams.

I worked with insurance companies and their insured families, working to set them up in hotels while their homes are being repaired due to damage (water, fire, natural disasters, etc). Working at ALE made me even more adept at using a computer, Microsoft Office software, and various office equipment (fax machines, multi-line phones, etc).

St. Charles, IL

This position was essentially a corrections officer post at a juvenile prison. Supervising, guarding, and occasionally counseling youths were the main points of this job. Youths ranged from fourteen to twenty years of age, in numbers as large as forty-five. I learned a great deal about deescalating volatile situations and using my own discretion while at.

West Chicago, IL

This was a very physically demanding job. We set up tents ranging in size from 15'x15', all the way up to 40'x140', plus chairs, tables, and other accessories. With set up came tear down, as well as keeping stock of the warehouse and keeping things clean. Working long hours and working on a timetable were essential parts of this job.

St. Charles, IL

I worked for the school district for four summers (2006 to 2009), doing a variety of jobs. Landscaping, gardening, equipment transport, and operating heavy machinery (fork lift, backhoe, small dump trucks, box truck) are examples of the things I did while employed there, often working on my own and using my own discretion in given situations. Overnight.

West Chicago, IL

I started in the indoor concessions area, where I would help the customers get there popcorn, nachos, pretzels, etc. The owner quickly learned to trust my judgement and I was allowed to operate the outdoor hotdog cart by myself. It required high levels of customer service, food handling, and cashiering without a register.

St. Charles, IL

Working as Floor Staff really encompassed everything at the theater. Cashiering and customer service while selling tickets in the box office, more cashiering and customer service in addition to food preparation behind the concessions area, and customer service, working on a timetable, and cleaning while being an usher. There were also numerous side.

B.A., Psychology, 3.27

Activities and Societies: Honors Program, Band, Fencing Club, Juggling Club, Athletic Band, BG UNDEAD, Cru, H2O, Residential Discipline.

High School Diploma

Activities and Societies: Band, Jazz Band, Marching Band, Athletic Band, Gamer's Club