Quality Assurance/Quality Control
I started as a panel builder but my responsibilities quickly grew to include shop manager, head purchaser, tech support, engineer, repair technician, and customer service. The one aspect I did not do was sales. My main responsibility at Electro-Mec was building control panels and making sure they shipped out on time. As purchaser I created all purchase orders and followed the constantly changing procedure for approval from the main branch on all purchases. I kept a log and copies of all purchase orders created organized by job and vendor. I commonly had meetings with vendors to discuss pricing and technical information on components and enclosures. By the end I was also helping with quoting which coincided with sourcing on new products. As shop manager I had a crew of up to 10 people who I supervise and educated on proper construction methods and safety. Electro-Mec is a UL508a panel shop and even the non-UL panels I would build to comply with UL standards if possible. I also scheduled the builds for the shop along with doing the construction of complicated panels myself. As the main contact for UL I had quarterly meetings and inspections which required proper documentation and procedures to discuss with the inspectors. I also did tech support for variable frequency drives along with general support on other industrial components including: contactors, overload relays, programmable logic controllers, manual motor starters, HMI, and any other components we sold. As the main repair center for LSIS components I was in charge of doing the repairs of variable frequency drives. This included diagnosing the problem, creating a list of needed components, and then repairing the drive myself. I learned a great amount of information doing this because I commonly had to replace the rectifier along with doing minor circuit board repairs. Many repairs required soldering to attach board components that were shipped separately.