Peter Glover Email & Phone Number

Fort Mcmurray, Alberta

Manage daily operations of IT Solutions centreProvide 3rd level technical support where requiredReceive service calls and foster client maintenanceAdministered internal and Client facing NetworksResearch and develop new technical product implementationsDevelop and maintain client relationsManage corporate sales funnelDevelop and manage corporate.

Developed and executed departmental strategic plansEncouraged branch-wide service delivery standardsReviewed IT processes and implemented improvementsSpearheaded champion enterprise-wide projects such as AVL and E-PermittingEstablished corporate and departmental prioritiesPresented budget and supporting financial documentation to councilAssisted with.

Fort Mcmurray, Alberta, Canada

Fort Mcmurray, Alberta, Canada

Fort Mcmurray, Alberta

Fort Mcmurray

Network/server installation and maintenance.Develop 'Municipal Network Security' policyDeveloped and implemented new hardware and software procedures and processesMaintained existing voice and data infrastructureMonitored network traffic watching for troubled areas (secured and patched when necessary)Managed and monitored Network SecurityCreated and.

PC hardware and software trouble shootingHardware assembly, quality control and technical documentationReceived service calls and looked after client maintenanceAdministered Windows NT LAN/WAN, NetWare 3.12, 4.X & 5.X and Mac LANResearched and developed new product implementationsPerformed Microsoft Beta testingNortel communications switch installation and.

Computer Sales, Software demonstrationsInstallation, upgrading and maintenance of network and end users hardware/ softwareManage Internet ServicesWarranty claimsSystem analysisVendor management

Microcomputer Specialist

Education record