As a senior operations manager, I have 20+ years’ success leading and managing organisational change and complex projects in challenging multi-cultural environments. I provide leadership for large site operations and management of end to end warehouse, supply chain and logistics activities for a national (Australia-wide) customer base.I ensure operations achieve a safe working environment, customer satisfaction, productivity improvements, profitability, operational excellence and employee growth and performance. I have also worked internationally and been exposed to broad ranging cultures.Areas of expertise include:✦ Operational oversight and site management ✦ Management of large warehousing and national distribution facility for maximum output and efficiency ✦ Change management - organisational, team and people cultures with success re-structuring business to achieve growth and competitiveness✦ Full supply chain, logistics and outsourced transportation (3PL) responsibility✦ Team leadership with daily logistics and workforce planning✦ Procurement✦ Quality assurance/control and food safety - continuous improvement pf processes and best practice (achievement of ISO9002, Freshcare Supply Chain Standard, Harps certification)✦ Strategy development and implementation✦ Customer relationship management, retention and new business development through service delivery excellence✦ Inventory control✦ Workplace safety and risk management✦ Financial management – budgeting, forecasting, cost control✦ Supplier sourcing and management including contract negotiation/management