Assisted in box office management by selling tickets out of the window/over the phone using Ticketmaster software and providing customer service/hospitality to guests at arts events and concerts.

• Assisted in operating ticket office by answering phone calls and assisting guests• Handled inbound sales through selling tickets out of the window and over the phone• Sold season tickets and flex plans out of the window/over the phone• Received training on Northwoods League ticket system• Helped manage guest experience of group seating areas during games• Collaborated with game operations team to help with stadium cleanup postgame

• Managed ticket window on matchdays (including 2 playoff matches)• Sold tickets out of the window, including during pre-match rush• Answered questions and addressed concerns from guests

Scanning fans into the ballpark, answering questions from fans and directing them to areas of the ballpark.

Worked on NMAA high school mascot challenge, which earned a presenting sponsorship from Creamland Dairy, leading to $1000 in funds raised for the top 3 high school finalists' booster clubs, and helped coordinate fanfest on gameday.

Helped run the official pre-game football tailgate in the University Stadium parking lot, helped find contestants for on-field games and assisted in running on-field games, worked the marketing table and assisted in running in-game events such as autograph sessions.

Helped install ads and equipment on the pitch, assisted in installing tifos throughout facility and setting up marketing tables on concourse.

Assisted guests by scanning their tickets for entry into facilities, assisting them with directions to seats or locations in the stadium/arena, and answering any questions and addressing any concerns.