Peter Granger Email & Phone Number

London, England, United Kingdom

Global DC manager for the relationship with our Colocation Partners and oversight for the office IT equipment rooms. Nlyte DCIM tool owner for all Strategic sitesRFP owner for new Global DC partner Oversight for new office It room installtions and design

Docklands London

London, United Kingdom

London, United Kingdom

Proximity Services Manager for DTC and Fareham working on the Thomson Reuters account.

London, Dtc

Planning Manager for Allocations, Optimization and Space for all Data Centers in the EMEA region of the Thomson Reuters DCIS group with an estate of 4000+ CabinetsManage team of 3 Support Engineers reviewing objectives and performance.Process and Change management for Data Center installations EMEA region.Escalation point for the Proximity Based Service covering all hardware and cabling infrastructure technical issue.

London, United Kingdom

Planning Manager for Allocations, Optimization and Space for all Data Centers in the EMEA region of the Thomson Reuters DCIS group with an estate of 4000+ CabinetsManage team of 9 Support Engineers reviewing objectives and performance.Process and Change management for Data Center installations EMEA region.Escalation point for the Proximity Based Service covering all hardware and cabling infrastructure technical issue.

London, United Kingdom

Manage team of 9 Shift Controllers reviewing objectives and performance.Process and Incident management for Data Centre power issue in EMEA and Asia regions.Escalation point for the Proximity Based Service covering all hardware and cabling infrastructure technical issuesManage Access control procedure for Data Centre computer room floors.Daily floor walks to ensure robust Data Centre standards are maintained.Asset management process control to ensure report accuracy. Liaise with 3rd party telecons for access and provisioning requirements.

1st and 2nd line support of Reuters Global Network at the IT Infrastructure Level.Provide detailed implementation and project plans across multiple Systems.Apply technical policies and standards to the systems supported.Use of analyser equipment to diagnose and troubleshot faults.Liaison with Implementation, Development and Operational teams to ensure service and support requirements can be achieved. Provide Proactive problem management, contributing to the reduction in volume of incidents, which increases the system availability times.Correspondence with outside agencies on repair and purchasing requirements to maintain equipment availability levels.Produce and maintain documentation as per departmental document control standards, including support documents, project plans and status reports.

Installation and maintenance of Voice, Computer, Network Equipment, WAN, ISDN and secure Telephone equipment in 2000+ LAN.Mentor new members of team to required standards, to enable them to work alone in accordance with health and safety procedures.Writing of reports on Installed equipment to allow future troubleshooting. Installation and testing of Fibre Optic and copper cabling infrastructure.Installation of 250+ desk position into new office as part of organisation expansionSupport of new office on all desk top and cabling Infrastructure issues, Within a given time frame.

Liaison with management and room planners on ideal location of IT equipment & paraphernalia.Train new members of the M&C Team to high cabling standards, in accordance with Health and Safety procedures.Customer face with room occupiers to ensure smooth hand over of room.Installation and maintenance of Telephone, Computer and Network Equipment within a given time frame.Ensure that all paper work and room details are up-to-date and correct, for handing over to be put on in-house system.

Initiated first line repair on complex guidance/Defense system and Weapon lifts, to achieve maximum availability during operational duties.Liaised with management of vital ship's system's maintenance to minimise operational liabilities due to ships tight program.Supervised specialist team of 4-6 mechanics, preparing work schedule and checking work complete to standards in spite of personnel shortages.Inspired team to successfully pass for next pay bracket by increasing technical skills with excellent results.Demonstrated ability to pass on knowledge in the I.T. field to a wide spectrum of personnel, in own time, by increasing their use skills and understanding to improve ships company effectiveness.Updated new recurit entry file and back-up daily to ensure ongoing accuracy of records aiding swift retrieval providing comprehensive trial for audit.Presentations to public on the Royal Navy and Royal Marines to market the Navy.Handled and dealt with reception and telephone enquiries on a daily basis.Compiled regeneration plan for ships reintegration into fleet with given data.Trained junior personnel to be a safe and effective member of the team.Passed Section Head exams.

Weapon Engineering

Royal Navy School of Weapon engineering for my career course when first joining the Navy in 1987 and again for my Team leaders course.

Education record