Peter Gray Email & Phone Number

New York, Ny, Us

The Teachers Insurance and Annuity Association (TIAA) is a Fortune 100 financial services organization that is the leading provider of financial services in the academic, research, medical, cultural and governmental fields.• Use a variety of remote and face-to-face research methods such as moderated and un-moderated testing, benchmarking, interviews, surveys and behavioral observations to generate actionable insights• Work collaboratively with designers, product and marketing managers, data analysts and engineering teams responsible for the TIAA customer experience• Contribute to and support development of behavioral science capacity through the identification and application of approaches that benefit retirement savings goals• In 2023-2024, I designed, conducted and reported on ~25 research studies entailing discovery, concept and usability testing, and with a primary focus on customers approaching retirement

Charlotte, North Carolina, Us

Truist Bank is one of the largest banks in the U.S. with a team of 30 Experience Design Researchers focused on both generative and evaluative customer-facing research. • Work closely with Research Manager of Public Sites-Website to learn about Truist research scope, approaches and resources in an internship supporting professional transition• Applying methods (e.g., lab-based usability testing) with existing pool of customers• Draw upon an array of tools (e.g., Qualtrics) and methods (e.g., coding qualitative data) in an agile framework

Santa Monica, Ca, Us

Maximus is a telemedicine and lifestyle brand seeking to optimize men's hormones, health behaviors and well-being. • Applying mixed methods (interviews, surveys, analytics, content analysis) to evaluate usability and generate insights.• Working closely with Director of Product Management to advance recommendations to improve customer experience and product growth.

Las Vegas, Nv, Us

I have 20 years of end-to-end mixed methods research design, delivery and oversight experience. I work in collaborative teams and in mentored experiences to train others in those same research design processes. I am an adaptable, agile researcher who communicates well with others to identify the driving research questions appropriate for a project, suitable methods, and research conduct, analysis, summary and presentation. I am able to translate those research outputs to various audiences and in written and slide-based presentations.I have 20 years of experience designing, delivering and iterating adult user-centered content and experiences. I have reached over 3000 general and more specialized audience members through in-person, online and hybrid formats to share delights of learning and quality experiences. I have assessed and intervened to improve those user-centered experiences. These experiences mean that I am comfortable facilitating in one-on-one, small group or large (up to 160) in-person or digital contexts.

Las Vegas, Nv, Us

Led or oversaw end-to-end research design and conduct of ~100 studies with ~10,000 participants in human-centered projects over 20 years, in the US and internationally• Deployed variety of methods such as 1-on-1 interviews, online surveys, systematic reviews, website content coding, behavioral observations, experimental online designs, cross-cultural analyses and biomarker (e.g., salivary hormones) analyses• Content expertise in theory, evidence and methods foundations of human social behavior, shared with adult learners and in study design and evaluation (e.g., Qualtrics online survey of Mars Wisdom dog genetic test users)• Descriptive and inferential (e.g., t-test, ANOVA) quantitative analyses in SPSS• Demonstrated ability to translate research findings to written deliverables: authored approximately 100 peer-reviewed articles, book chapters, and compilation entries on topics such as fatherhood, pets, esports and sexuality • Delivered approximately 75 slide-based and poster presentations at professional conferences and invited talks• Recognized expertise: served on 8 National Science Foundation (NSF) grant review panels, 4 Wenner-Gren Foundation review panels, editorial boards of 5 journals, and reviewed approximately 350 ad hoc manuscripts and proposals for various journals and funding agencies

Las Vegas, Nv, Us

• Designed systems and content to support student (customer)-centered KPIs related to recruitment, engagement, graduation and satisfaction (e.g., all-time high number of majors during my time 2020-2022 as Undergraduate Program Coordinator)• Organized and delivered >10 years in-person and online weekly speaker series with 20-125 attendees to foster learning and community• Led program strategy and trends analysis of website and social media content delivery (e.g., rapid growth in Instagram metrics), 2013-2022• Designed, delivered and assessed compelling in-person and asynchronous and synchronous online adult learning experiences to align with learning objectives, reaching over 3000 students in 17 different in-person and online classes• Increased infinitely (from 0 to 20 annually) student advising appointments 2020-2022 after initiating online calendar appointment scheduling

Las Vegas, Nv, Us

• Facilitated in-person and online cross-functional team meetings 2013-2022 with 12-60 participants regularly, sharing agendas, ensuring substantive engagement and identifying actionable take-aways• Contributed to mission-driven strategic planning and action-oriented team meetings at multiple organizational levels (e.g., improvements in university program review and graduate student professional development)• Delivered approximately 2000 presentations in adult learning contexts in in-person, hybrid and online environments to a variety of audiences• Selected as University Leadership Program participant, working with the Vice Provost of Academic Programs on campus program review and accreditation and honing leadership philosophy

Inspirante.io is an edtech startup developing a social impact-driven, behavioral science-based career path planning platform to be delivered in an immersive learning format.• One-on-one and team virtual meetings focused on product development.• Developing and implementing methods (e.g., interviews, competitive analysis) to define user problems and needs and inform product design.

Boston, Ma, Us

Acumen Medical Communications• Trained in technical documentation of drug development process.• Participated in virtual meetings with clients. • Edited documents: protocol, informed consent form, Investigator's Brochure (IB) and Clinical Study Report (CSR).

Involved in androgen biology-focused group within the Division of Endocrinology, Metabolism, and Molecular Medicine. Research on the effects of clinically-based human testosterone interventions. Psychological testing as part of such interventions. Mentored by Dr. Shalender Bhasin, now Director, Research Program in Men’s Health: Aging and Metabolism, Brigham and Women’s Hospital, Harvard Medical School.

Ph.D., Biological Anthropology

B.A., Anthropology

B.A., Geography/Environmental Studies