Own and deliver the optical testing program, including the creation of an in-house algorithm to validate all optical tests

Responsible for the generation of a bespoke peak-fitting algorithm to identify individual customers within our OTDR measurements

Using Openreach's big data platform (Hadoop) and machine learning, created an algorithm to characterise broadband speed and stability for 16 million customers per day. This data is shared with Openreach's Communication Providers and drives the decision-making process for which faults require an engineering visit

Led the Schedule Simulation Team, developing the ability to modify the start-of-day schedule for 30,000 engineers to look for optimisations within staffing, skilling and task prioritisation

Openreach graduate scheme