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• 10+ years in web application and systems roles: support engineer, production engineer, and DevOps• Automated routine tasks; wrote log/report tools for applications; resolved issues in production web services• Supported range of storage area network hardware and software
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Senior Devops EngineerSage Intacct, Inc. Jan 2022 - PresentSan Jose, Ca, Us• Write Ansible playbooks and roles to manage development database schema creation, deletion, and migrations• Implement Docker containers for continuous integration in Jenkins• Build custom server RPMs including Apache httpd, PHP with Ansible• Manage infrastructure with Terraform• Write GitHub actions for continuous integration• Automate archiving data to S3 Glacier with Ansible -
Devops EngineerSage Intacct, Inc. Jan 2020 - Jan 2022San Jose, Ca, Us• Author Ansible role to provision Oracle DBs in AWS; augment existing physical DBs• Maintain and write Elasticsearch and Logstash ingest pipeline rules; accommodate log format changes• Oracle Business Intelligence in AWS• Rewrite SysVinit scripts as Systemd units• Automate LetsEncrypt certificate management for various development applications• Respond to engineer requests for troubleshooting, application deployment• Deploy Jenkins servers and troubleshoot job failures -
Junior Devops EngineerSage Intacct, Inc. Apr 2019 - Jan 2020San Jose, Ca, Us• Set up Ansible Tower server as central tool for DevOps team’s Ansible respository • Configure Cohesity backups for NetApp appliance• Administer Zabbix monitoring alert rules so that alerts are actionable by DevOps• Write Ansible roles and playbooks to run software in development – Apache, PHP, HAProxy, MongoDB• Automate account provisioning for developers -
Production EngineerEverfi Feb 2016 - Apr 2019Charleston, Sc, Us• Technical escalation resource for customer support team and sales team• Implement and troubleshoot Learning Management System (LMS) integrations with SCORM API and AICC HACP. Test and resolve bugs in integrations. Troubleshoot integrations with customers and LMS vendors. Promoted best practices for implementation.• Generate reports on application usage and customer metrics in SQL• Debug and provide solutions for production issues in ASP.NET backend, and in frontend Angular content. Commit code changes in Git. Test and verify production code hotfixes. -
Contract Via Teksystems, Support Engineer DevopsApple Jan 2015 - Jan 2016Cupertino, California, Us• Wrote scripts for support tasks in Bash, Python• Built reports for department from Oracle and MySQL databases• Administered NFS storage for production applications • Used Tableau and Zenoss to identify service issues• Ran deployments and supported reporting web application -
Application Support EngineerTheplatform Aug 2012 - Jan 2015• Automated content management with Java and Groovy code• Implemented workflows to encode, package, and publish media using RESTful APIs• Tested XML transformations and web services used to manage content• Supervised web service health with F5 BIG-IP, Zenoss, Splunk, and JMX Console• Deployed Jetty web servers with Rundeck• Troubleshot and resolved video streaming on desktop and mobile browsers
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Enterprise Technical Support AnalystDell May 2011 - Jul 2012Round Rock, Texas, Us• Remotely engaged customers to fix complex performance, data integrity, server configuration, and Fibre Channel and iSCSI networking issues.• Quickly resolved enterprise storage incidents with organization-wide impact. Maintained stringent SLAs, ranking first in my shift for number of issues resolved.• Implemented SANs on Windows, Linux, Unix, vSphere hosts. Configured networks on Cisco and Brocade Ethernet and Fibre Channel switches.• Wrote documentation to plan scheduled maintenance, outlining all hardware and software changes -
It Student InternAugsburg University May 2010 - May 2011Minneapolis, Mn, Us• Documented answers to frequent questions and introductions to new or updated IT services• Answered support tickets from students and faculty• Troubleshot network authentication, shared network folders, and web-based class management• Repaired laptop hardware and recovered data from broken computers -
Student It SupportAugsburg University Sep 2007 - Apr 2010Minneapolis, Mn, UsAssisted students with using Augsburg’s IT services, including webmail, course management web pages on Moodle, course registration, and financial aid records and drove rapid response to failures in any of these systems. -
International Student CoordinatorAugsburg University Jun 2009 - Aug 2009Minneapolis, Mn, UsOversaw daily activities and dorm housing for 12 international students in the inaugural year of an exchange program. Collaborated with the program director on planning activities and organizing the program. Tutored students with assigned coursework. Accounted for students’ living expenses.
Peter Hall Skills
Peter Hall Education Details
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Augsburg UniversityMinor In Asian Studies With China Concentration -
National Chengchi UniversityAsian Studies
Frequently Asked Questions about Peter Hall
What company does Peter Hall work for?
Peter Hall works for Sage Intacct, Inc.
What is Peter Hall's role at the current company?
Peter Hall's current role is Senior DevOps Engineer.
What is Peter Hall's email address?
Peter Hall's email address is pt****@****ail.com
What is Peter Hall's direct phone number?
Peter Hall's direct phone number is +120262*****
What schools did Peter Hall attend?
Peter Hall attended Augsburg University, National Chengchi University.
What are some of Peter Hall's interests?
Peter Hall has interest in Children.
What skills is Peter Hall known for?
Peter Hall has skills like Software Documentation, Java, Os X, Software Development, Troubleshooting, Unix, Rest, Json, Splunk, Aspera, Groovy, Streaming Media.
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