Contracted to supply IT Technical Services to Alcoa.

Contracted to provide Project Management services

Project Consultant for multiple small to medium businesses

specialising in IT Consultancy & Support, hardware & software rollouts, network solutions, database creation & maintenance.

Contracted to supply computer installation services to the Department of Education

Computer implementations/rollouts into public schools. Various Small Business

Coordination of project teams & 3rd party resources plus IT related projects.Escalation point for all technical & customer related implementation concerns & requests. Responsible for the ongoing interlock with all support areas, Asset Management, Procurement, Release Management, Operational Readiness, Test & Certification.Responsible for ensuring compliance for Reporting, Change & Problem Management which incorporates the setting up & management of project support areas.Complete High Level Assessments for Minor & Major Projects that incorporates establishments & relocations, PC & Network associated implementations.Change & Problem Management which incorporates the setting up & management of project support areas.Project scheduling & implementation which includes pilots, resourcing, hardware install, procurement, communication to the business & reporting.Achievements:-Some of the major projects worked on included:LAN Refresh onsite deployment to all of the Qantas sites approx 350, domestic/ international.Desktop Standardisation Project touching approx 20,000 Qantas devices, converting from WIN2K to XP which included application rationalization & conversion.Desktop refresh & installs into Telstra, approx 5000 devices over 3 years.Lotus Notes upgrade project to Qantas, approx 17000 devices.Qantas server backup solution project, approx 50 sites domestic/international, enabling Telstra to meet SLA's of 95%.Migration of approx 200 servers in the Qantas environment.Qantas Sunset Project which incorporated approx 5700 pc installs both locally & internationally.NAB Migration Project which incorporated remote migration of 1200 pc/servers from a Windows AD to a Netware ConsoleOne environment.NAB Call Centre Migration Project which incorporated migration of approx 300 pc/servers from an OS2 to Windows AD/ConsoleOne environment in the NAB NSW Call CentreCAREER SUMMARY (

Responsibilities:-• Management of project teams & 3rd party resources plus IT related projects.• Key escalation point for all customer related implementation concerns & requests. • Responsible for resource management inline with groups budgets & projected forecasts.• Responsible for the initial project engagement & ongoing interlock with all support areas, Asset Management, Procurement, Release Management, Operational Readiness, Test & Certification.• Responsible for ensuring compliance for Reporting, Change & Problem Management which incorporates the setting up & management of project support areas.• Monitoring & approval of all implementation related contracts & variations.• Responsible for new business assessments inline with the services that Implementation provides.Achievements:-• Managed a team of between 15 to 20 project staff who worked across multiple accounts (incl Telstra ,Qantas & NAB) & projects, and undertook concurrent responsibility for driving change in project management competencies, project budget ownership & scheduling/resourcing capabilities within the Implementation services group.• Some of the major projects included: LAN Refresh onsite deployment to all of the Qantas sites approx 350, domestic/ international. Desktop Standardisation Project touching approx 20,000 Qantas devices, converting from WIN2K to XP which included application rationalization & conversion. Desktop refresh & installs into Telstra, approx 5000 devices over 3 years. Lotus Notes upgrade project to Qantas, approx 17000 devices. Qantas server backup solution project, approx 50 sites domestic/international, enabling Telstra to meet SLA’s of 95%.

Responsibilities:-• Management of Telstra Implementation staff & 3rd party resources.• Project scheduling which includes pilots, resourcing, hardware procurement, and communication to the business & reporting.• Responsible for the initial project engagement & ongoing interlock with all support areas, Asset Management, Procurement, Release Management, Operational Readiness, Test & Certification which incorporates reports, briefs & test plan documentation.• Change & Problem Management which incorporates the setting up & management of project support areas.• Monitoring & approval of all implementation related contract variations.• Escalation point for all customer related implementation concerns & requests. • Complete High Level Assessments for Minor & Major Projects that incorporates establishments & relocations, PC & Network associated implementations.• Responsible for resource management inline with groups budgets & projected forecasts.Achievements:-• Managed the rollout of approx 200 servers into the Qantas environment.• Coordinated the implementation of the Qantas Sunset Project which incorporated approx 5700 pc installs both locally & internationally.• Coordinated the implementation of the NAB Migration Project which incorporated remote migration of 1200 pc/servers from a Windows AD to a Netware ConsoleOne environment.• Managed the NAB Call Centre Migration Project which incorporated migration of approx 300 pc/servers from an OS2 to Windows AD/ConsoleOne environment in the NAB NSW Call Centre

Responsibilities:-• Pilot & Implement National Bank Major & Minor Projects which include Dept/Branch establishments & relocations, PC & Network associated implementations throughout NSW & also included troubleshooting & testing. • Software Development including Head Office PC Builds.Achievements:-• Coordinated plus implemented numerous projects within the National Bank.• Developed & Implemented databases for National Bank’s Moves, Adds & Changes. which include troubleshooting & testing.

Pilot & Implement National Bank Major & Minor Projects which include Dept/Branch establishments & relocations, PC & Network associated implementations throughout NSW & also included troubleshooting & testing. Software Development including Head Office PC Builds.Development & Implementation of databases for National Bank's Moves, Adds & Changes which include troubleshooting & testing. Achievements:-Coordinated plus implemented numerous projects within the National Bank.Developed & Implemented databases for National Bank's Moves, Adds & Changes. which include troubleshooting & testing.

Responsibilities:-• Coordination of 15 staff in the day-to-day operations of NAB Networks NSW & ACT ,plus the NSW Technical Services Area where all PC & Network associated infrastructure repair, software install & ordering was maintained.• Manage Major Projects which include Dept/Branch establishments & relocations, PC & Network associated implementations throughout NSW.Achievements:-• Coordinated the setting up of the NSW NAB Personal Credit Office, which consisted of 180 employees in an OS2 LAN environment with 3270 controller and gateway.• Coordinated the relocation of a 450 staffed area consisting of 18 OS2 Servers, approximately 450 PC’s, 3270 Controller & Gateway.• Coordinated the centralisation of the NSW NAB Area Proof Centre and all associated changes within the branch network.

Coordination of 15 staff in the day-to-day operations of NAB Networks NSW & ACT ,plus the NSW Technical Services Area where all PC & Network associated infrastructure repair, software install & ordering was maintained.Manage Major Projects which include Dept/Branch establishments & relocations, PC & Network associated implementations throughout NSW.Achievements:-Setup of the NSW NAB Personal Credit Office, which consisted of 180 employees in an OS2 LAN environment with 3270 controller and gateway.Relocation of a 450 staffed area consisting of 18 OS2 Servers, approximately 450 PC's, 3270 Controller & Gateway.Centralisation of the NSW NAB Area Proof Centre and all associated changes within the branch network.