Peter Hamilton Email & Phone Number

Box Hill , Nsw

Contracted to supply IT Technical Services to Alcoa.

Contracted to provide Project Management services

Project Consultant for multiple small to medium businesses

specialising in IT Consultancy & Support, hardware & software rollouts, network solutions, database creation & maintenance.

Contracted to supply computer installation services to the Department of Education

Computer implementations/rollouts into public schools. Various Small Business

Coordination of project teams & 3rd party resources plus IT related projects.Escalation point for all technical & customer related implementation concerns & requests. Responsible for the ongoing interlock with all support areas, Asset Management, Procurement, Release Management, Operational Readiness, Test & Certification.Responsible for ensuring compliance for Reporting, Change & Problem Management which incorporates the setting up & management of project support areas.Complete High Level Assessments for Minor & Major Projects that incorporates establishments & relocations, PC & Network associated implementations.Change & Problem Management which incorporates the setting up & management of project support areas.Project scheduling & implementation which includes pilots, resourcing, hardware install, procurement, communication to the business & reporting.Achievements:-Some of the major projects worked on included:LAN Refresh onsite deployment to all of the Qantas sites approx 350, domestic/ international.Desktop Standardisation Project touching approx 20,000 Qantas devices, converting from WIN2K to XP which included application rationalization & conversion.Desktop refresh & installs into Telstra, approx 5000 devices over 3 years.Lotus Notes upgrade project to Qantas, approx 17000 devices.Qantas server backup solution project, approx 50 sites domestic/international, enabling Telstra to meet SLA's of 95%.Migration of approx 200 servers in the Qantas environment.Qantas Sunset Project which incorporated approx 5700 pc installs both locally & internationally.NAB Migration Project which incorporated remote migration of 1200 pc/servers from a Windows AD to a Netware ConsoleOne environment.NAB Call Centre Migration Project which incorporated migration of approx 300 pc/servers from an OS2 to Windows AD/ConsoleOne environment in the NAB NSW Call CentreCAREER SUMMARY (

Responsibilities:-• Management of project teams & 3rd party resources plus IT related projects.• Key escalation point for all customer related implementation concerns & requests. • Responsible for resource management inline with groups budgets & projected forecasts.• Responsible for the initial project engagement & ongoing interlock with all support areas, Asset Management, Procurement, Release Management, Operational Readiness, Test & Certification.• Responsible for ensuring compliance for Reporting, Change & Problem Management which incorporates the setting up & management of project support areas.• Monitoring & approval of all implementation related contracts & variations.• Responsible for new business assessments inline with the services that Implementation provides.Achievements:-• Managed a team of between 15 to 20 project staff who worked across multiple accounts (incl Telstra ,Qantas & NAB) & projects, and undertook concurrent responsibility for driving change in project management competencies, project budget ownership & scheduling/resourcing capabilities within the Implementation services group.• Some of the major projects included: LAN Refresh onsite deployment to all of the Qantas sites approx 350, domestic/ international. Desktop Standardisation Project touching approx 20,000 Qantas devices, converting from WIN2K to XP which included application rationalization & conversion. Desktop refresh & installs into Telstra, approx 5000 devices over 3 years. Lotus Notes upgrade project to Qantas, approx 17000 devices. Qantas server backup solution project, approx 50 sites domestic/international, enabling Telstra to meet SLA’s of 95%.

Responsibilities:-• Management of Telstra Implementation staff & 3rd party resources.• Project scheduling which includes pilots, resourcing, hardware procurement, and communication to the business & reporting.• Responsible for the initial project engagement & ongoing interlock with all support areas, Asset Management, Procurement, Release Management, Operational Readiness, Test & Certification which incorporates reports, briefs & test plan documentation.• Change & Problem Management which incorporates the setting up & management of project support areas.• Monitoring & approval of all implementation related contract variations.• Escalation point for all customer related implementation concerns & requests. • Complete High Level Assessments for Minor & Major Projects that incorporates establishments & relocations, PC & Network associated implementations.• Responsible for resource management inline with groups budgets & projected forecasts.Achievements:-• Managed the rollout of approx 200 servers into the Qantas environment.• Coordinated the implementation of the Qantas Sunset Project which incorporated approx 5700 pc installs both locally & internationally.• Coordinated the implementation of the NAB Migration Project which incorporated remote migration of 1200 pc/servers from a Windows AD to a Netware ConsoleOne environment.• Managed the NAB Call Centre Migration Project which incorporated migration of approx 300 pc/servers from an OS2 to Windows AD/ConsoleOne environment in the NAB NSW Call Centre

Responsibilities:-• Pilot & Implement National Bank Major & Minor Projects which include Dept/Branch establishments & relocations, PC & Network associated implementations throughout NSW & also included troubleshooting & testing. • Software Development including Head Office PC Builds.Achievements:-• Coordinated plus implemented numerous projects within the National Bank.• Developed & Implemented databases for National Bank’s Moves, Adds & Changes. which include troubleshooting & testing.

Pilot & Implement National Bank Major & Minor Projects which include Dept/Branch establishments & relocations, PC & Network associated implementations throughout NSW & also included troubleshooting & testing. Software Development including Head Office PC Builds.Development & Implementation of databases for National Bank's Moves, Adds & Changes which include troubleshooting & testing. Achievements:-Coordinated plus implemented numerous projects within the National Bank.Developed & Implemented databases for National Bank's Moves, Adds & Changes. which include troubleshooting & testing.

Responsibilities:-• Coordination of 15 staff in the day-to-day operations of NAB Networks NSW & ACT ,plus the NSW Technical Services Area where all PC & Network associated infrastructure repair, software install & ordering was maintained.• Manage Major Projects which include Dept/Branch establishments & relocations, PC & Network associated implementations throughout NSW.Achievements:-• Coordinated the setting up of the NSW NAB Personal Credit Office, which consisted of 180 employees in an OS2 LAN environment with 3270 controller and gateway.• Coordinated the relocation of a 450 staffed area consisting of 18 OS2 Servers, approximately 450 PC’s, 3270 Controller & Gateway.• Coordinated the centralisation of the NSW NAB Area Proof Centre and all associated changes within the branch network.

Coordination of 15 staff in the day-to-day operations of NAB Networks NSW & ACT ,plus the NSW Technical Services Area where all PC & Network associated infrastructure repair, software install & ordering was maintained.Manage Major Projects which include Dept/Branch establishments & relocations, PC & Network associated implementations throughout NSW.Achievements:-Setup of the NSW NAB Personal Credit Office, which consisted of 180 employees in an OS2 LAN environment with 3270 controller and gateway.Relocation of a 450 staffed area consisting of 18 OS2 Servers, approximately 450 PC's, 3270 Controller & Gateway.Centralisation of the NSW NAB Area Proof Centre and all associated changes within the branch network.

Pmp Project Management Certification

Certificate In Managing Projects In Organisations

Certificate In Project Management Fundamentals

Foundation Certificate In Itil(Information Technology Infrastructure Library)