Peter Hobbs Email & Phone Number

Berkhamested

Berkhamsted

York

Mitrefinch is a global technology company and market leader in workforce management and security solutions, offering our 4000 customers a range of time and attendance, HR and access control solutions.

Berkhamsted

Sharp-aX Computer Systems Ltd are leaders in Distribution, Wholesale and Merchant software.

• Tenacious and target-driven, consistently met or exceeded KPIs through the delivery of quality services.• Support Manager and Database Administrator, worked with IT department to maximise service delivery and data integrity.• Created a Traffic Light reporting system to monitor performance at print facilities related to employees and customers.• Positively liaised with internal customers up to executive board level, reporting on project progress and budgetary spend.• Pivotal member of a team which subsequently attracted extra revenue generating business for the group.• Added value with a customer facing reporting suite; enabled more effective communication and identified new revenue opportunities. • Specified, designed and created a performance reporting package, focused on delivering the right management information.• Constantly utilised the KPIs developed during business analysis and continuous improvement phases of work. • Managed the specification and delivery of process improvements and integrated IT solution projects throughout a business.• Headed a continuous improvement programme for 18 months, analysed failures to determine root cause and evaluated systems.• Leveraged MIS system to capture data from printing machinery to measure efficiencies as well as material wastage.• Visited various sites and trained both managers and staff on enabling accuracy when using mission critical systems.• Set up a module for individual training records which sent e-mails to remind personnel of their training needs.

Watford, United Kingdom

• Analysed all existing work practices within a manufacturing department and devised a robust strategy for diverse operations.• Introduced improved Standard Operating Procedures (SOPs) and best practices, getting staff buy-in to change.• Created a training suite to enable business to maximise system usage in a multi-department, multi-site workplace.

Watford

• Successfully developed and delivered IT related courses to up-skill employees located within different departments.• Helped staff to become assets for the organisation through bespoke one-to-one instruction and online courses.• Empowered people to extract data, build their own spreadsheets and produce reports.

Watford

• Worked in most departments of the business and obtained a comprehensive knowledge of the print and production process.