Peter Hodson Email and Phone Number
Peter Hodson work email
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Peter Hodson personal email
Head of/Director with over 30 year’s management experience in Telecommunications and Cloud & Hosting. Specialised in Service Operations, Management and Delivery. Personal qualities include outstanding leadership skills, self-motivated, highly customer-focused, tenacious, competitive and ambitious.
Vodafone
View- Website:
- vodafone.com
- Employees:
- 154241
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Client Operations DirectorVodafone Jun 2022 - PresentLiverpool, England, United Kingdom
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Senior Service Delivery LeadVodafone Business Aug 2020 - May 2023United Kingdom -
Global Lead Customer EngineeringIbm May 2019 - Aug 2020Liverpool, United Kingdom -
Head Of Customer Engineering Cloud & Hosting Operations Northern EuropeVodafone Global Enterprise Jun 2017 - May 2019United Kingdom
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Head Of Contact Centre - Uk Enterprise Commercial SectorVodafone Dec 2015 - Jun 2017Manchester/GlasgowAccountable for driving operational excellence in Incident Management across UK Enterprise Fixed Private Sector Service Operations. Responsible for managing the UK Private & 24/7 Service Desks that deliver against the strategic objectives of the UK Sector Operating Model.
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Head Of Contact Centre - Public & Government SectorVodafone Uk Jul 2014 - Dec 2015Accountable for driving operational excellence in Incident and Problem Management across Public Sector Service Operations and streamlining across multi-disciplined teams delivering against the strategic objectives of Public Sector Secure Operating Model. Responsible for driving a transformation programme within Public Sector Service Operations to significantly reduce complexity and cost of Incident & Problem Management and improve scalability, repeatability and the experience for our colleagues and customers.
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Head Of ServiceVodafone Uk Apr 2013 - Jul 2014Location IndependentSenior Service Management position accountable for all aspects of Service Lifecyle Management to a group of Public Sector accounts, leading and working in partnership with others in the Account and Service Management Team.
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Head Of Service ManagementCable & Wireless Worldwide Plc Oct 2009 - Apr 2013Head of Service accountable for all aspects of Service Delivery to a group of key strategic customer accounts. -
Head Of Service ManagementCable & Wireless Worldwide Plc Apr 2008 - Oct 2009Head of Service Management ensuring excellent service delivery and support of all services provided to our Partners and Carriers.
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Director Of Network OperationsVialtus Solutions (Formerly Pipex) Sep 2006 - Apr 2008Director of Network Operations responsible for the service assurance and operation of the Vialtus (formerly Pipex Business) and Webfusion (formerly Pipex Hosting) UK corporate, hosting access network infrastructures.
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Senior Engineering OfficerRoyal Signals, British Army Sep 2005 - Sep 2006
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Programme Manager - Operations And Change ManagerRoyal Signals, British Army Jul 2003 - Sep 2005
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Senior Telecommunications ManagerRoyal Signals, British Army Feb 2001 - Jul 2003Technical Assurance, NOC & Project Management
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Cis Capability Programme ManagementRoyal Signals, British Army Jun 2000 - Feb 2001Programme management of many CIS projects delivering commercialisation of the Balkans
Peter Hodson Skills
Peter Hodson Education Details
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Engineering -
Army Apprentices College, Harrogate
Frequently Asked Questions about Peter Hodson
What company does Peter Hodson work for?
Peter Hodson works for Vodafone
What is Peter Hodson's role at the current company?
Peter Hodson's current role is Client Operations Director at Vodafone Business.
What is Peter Hodson's email address?
Peter Hodson's email address is peter.hodson@cw.com
What schools did Peter Hodson attend?
Peter Hodson attended The Open University, Army Apprentices College, Harrogate.
What skills is Peter Hodson known for?
Peter Hodson has skills like It Service Management, Itil, Itil V3 Expert, Certified Project Manager, Infrastructure, Service Delivery, Telecommunications, Cisco Technologies, Management, Program Management, Data Center, Managed Services.
Who are Peter Hodson's colleagues?
Peter Hodson's colleagues are Nathan Kalunga, Sam John, Nuhu Suleman, Giuseppe Paratore, Dwayne Stoddart, Glenn Martin, Karan Singh.
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2nwm.co.uk, nvm.co.uk1 +441912XXXXXX
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Peter Hodson
United Kingdom
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