Peter Hough Email & Phone Number

Manchester, United Kingdom

Strategic UK and International Partner Manager.

North West England And North Wales

• New business acquisition to Public and Private Sector Organisations• Working with new clients to ensure disability Accessibility and Inclusion under the Equality and Discrimination Act 2010 is achieved• Products include - Location Accessibility Audits and Training - Website and App Accessibility Audits, Training and Accreditation - Signage and Journey Plan Solutions - Transcription to Braille, Large Print and Audio• I manage all activity within my area from prospecting, tendering, to finance and managing implementation• Understanding how to manage a short, medium and long sales cycle is a key skill

Manchester, United Kingdom

• New business acquisition and growing existing accounts using a consultative sales process• Written proposals and tender bidding delivery• New business is acquired by cold calling, networking and converting general leads• I manage new and existing clients with high quality customer service to develop and nurture excellent working relationships• I manage all aspects of sales administration, using current technology to complete my work in an accurate, efficient and timely manner• I am responsible for strategy and time planning including appointing• Classroom and eLearning solutions• I deliver board level onsite or webinar presentations for Shieldyourself’s consultancy services, training solutions and Compliance Centre (Cloud based management and data storage system)• Client contract spends ranged from £8k to £150k plus• I am in complete control of the negotiation process from start to finish working within defined parameters. This includes negotiating payment methods for new and existing clients• I control and report my work activity using a CRM system (Salesforce)Key achievements• Achieved and ongoing account management clients include - B&Q, Gala Leisure Group, Cedar Court Hotels, Salford Royal NHS Trust, Manchester University, Coolcare logistics, Licensed Solutions, Beautiful Drinks Group down to smaller SME’s• Manchester University is a complex public sector existing account, which I have account management responsibilities. I have grown new business into departments which Shieldyourself had not previously acquired. I am also forging new relationships to expand this further• Cedar Court is a five site Best Western hotel chain which I acquired as new business. The initial order value is in excess of £20K and there will be further growth as client relationship develops

Manchester, United Kingdom

• I was responsible for acquiring new business, retaining and growing existing customers• I acquired new business via cold calling and referrals• I have handled up to £750K of revenue annually• I dealt with a broad range of business sectors including all types of SME’s, education, health, local authorities, legal services, accounting services, national retail outlets and waste services• Retention and growth targets where achieved with an ongoing consultative sales process, in some cases creating relationships for over a decade• I managed sales teams within my career at Hibu• A key part of my development was to handle new starter induction and development, on top of my regular dutiesKey achievements• I consistently over achieved customer numbers, revenue and KPI’s performing in excess of 105% to target throughout the 16 years• Over achieved new business, numbers and revenue targets• At the end of my first year I was nominated nationally as newcomer of the year, having been deemed top performer within my region• I have achieved campaign top performer (usually a six month target period) on a number of occasions within an area team of 35 plus• I launched and presented nationally to all levels of the business initiatives such the companies single call renewal strategy• As an senior account manager I was often called upon to deal with more complex and problem accounts such as regional, national, multi site, Local Authorities (Hospitals and council offices across the North West), Police Authorities (Lancashire Police Constabulary) etc

Warrington, United Kingdom

• I was responsible for developing new retail customer accounts ranging from larger regional/National accounts to smaller independent retail businesses• Maintenance of distribution points for new and current product lines and to achieve volume sales in line with agreed sales targets• Resolution of general retail customer queries necessitating total account ownership to achieve consistent customer satisfaction• Planning and implementation of special promotions based on area, market and/or product initiativesKey achievements• I was the top account manager nationally in 1995 for new business numbers and revenue growth within the portfolio

Stockport, United Kingdom

• My responsibilities covered the acquisition of new business and the proactive retention of existing business to stringent, measured performance targets. The marketplace was extremely competitive and a strong personal will to succeed was paramount• During my time with the company Auto Windscreens launched a large-scale recruitment campaign and I was chosen to provide on-the-job training to new employees• As the senior local Representative, it was my duty to manage the depot in the absence of the Manager

Warrington, United Kingdom

• New business of commercial and consumer finance, together with various associated insurance products, specialising in industrial , vehicle and plant machinery marketplaces• I gained significant benefit from NWS comprehensive training programmes covering, methods of finance covering HP, leasing, contract hire (operating lease) together with customer-related taxation management & all aspects of NWS insurance offerings• I benefited from significant and in-depth training in professional sales techniques, portfolio upkeep and overall account management• I was trained in general accountancy instruction to enable analysis of company accounts and financial statements

Warrington, United Kingdom

• Business equipment sales• The role was primarily new business acquisition sales of new and refurbished office machines, combining maintenance contracts• Lead generation came through cold calling and client relationship building

Warrington, United Kingdom

• I sold Sony products directly to the general public in a retail environment• I organised the implementation of equipment and installation• I controlled shop presentations including all window and interior displays• I was responsible for the resolution of customer queries• I instigated the rotation and control of shop base stock• I sold and arranged customer credit