Peter Howe Email & Phone Number

Ottawa, Canada Area

• Consults with customers to provide best solutions for door and window needs• Ensures correct communication of product information to customers and able to answer questions and queries to their satisfaction• Develop new, stand out product displays through effective merchandising techniques • Interact with customers both in person and by phone. Ensure follow up and follow through on all orders and customer enquiries

Ottawa, Canada Area

• Provided executive-level service to existing clientele and secured new clients.• Worked with such high-profile clients as Campeau Corporation and CIDA .• Developed Marketing Strategy by examining current trends in industries and designed marketing and sales plans accordingly.• Generated new business using a strategy of cold calls, leveraging existing partnerships and developing relationships with key stakeholders.• Maintained a dedicated policy of follow-up to ensure customer satisfaction.

Ottawa, Canada Area

• Taught an Introduction to Retail Management course to first semester students.• Prepared lesson plans according to the curriculum guidelines.• Provided guidance and mentorship to students and shared personal stories from career past to enhance learning opportunities.• Graded all term papers, mid terms and finals personally.

Brantford, On

• Successfully managed three different stores to new target levels, culminating in overseeing operations at four other locations.• Oversaw a staff of_4_direct reports and_16_indirect reports.• Hired, trained and mentored staff to perform at their best. Disciplined and terminated staff when needed.• Cultivated and built relationships with vendors, mall and market managers and customers to diversify market share for products throughout the area.• Managed all aspects of day-to-day business performance including staffing, profit and loss and sourcing the latest products directly from the supplier.• Represented the company at trade-shows and national exhibitions.• Built strong relationships with stakeholders and vendors which ensured the highest quality products for the best prices.• Commended by ownership for strong management and rewarded with bonuses tied to performance.