Peter Hruda Email & Phone Number

Bratislava, Slovakia

• Designing and specifying the technical solution according to the client'srequirements.• Cooperation with the sales team to design solutions for the customer.• Configuration, setup and testing of applications, creation of technical documentation.• Participating in business-technical meetings and supporting, validating and testingproposed solutions.• Planning installations, performing updates and overseeing the functionality of thesolution during testing.• Creation of user documentation for clients.• Analysis and diagnosis of problems, verification of whether solutions meet customerspecifications.• Coordination of problem solving with third parties and ascertaining client satisfactionwith implemented solutions.

Bratislavský Kraj, Slovenská Republika

• Responding to customer requests, complaints, and inquiries via phone, hotline, andcustomer portal.• Analyzing systems and devices based on complaints and submitting service requeststo the technical department.• Communicating with other departments and suppliers to resolve customer issues.• Monitoring and tracking the resolution of customer requests, keeping the customerinformed throughout the process.• Reviewing service reports from technicians and performing necessary softwareinterventions.• Diagnosing and resolving malfunctions in monitoring units, software products, andservers.• Managing software configurations of monitoring devices and ensuring propercommunication with systems.• Monitoring the functionality of company-managed servers and addressing potentialissues.

Devínska Nová Ves

• Resolving errors in warehouse operations within the systems• Assessing discrepancies and handling claims• Ensuring and coordinating activities during inventory• Preparing reports based on requirements• Monitoring identity and material flow• Conducting perpetual and positional inventories• Managing and resolving blocked parts• Archiving documents• Organizing and managing activities related to material receipt, ordering, anddispatching• Responsibility for all matters concerning quality, health & safety, and environmentalprotection

Telekomunikácie

Mechanik Počítačových Sietí