Peter Hurst Email & Phone Number

Wellington Point, Queenland, Australia

Operating as Transit Training Solutions (TTS) I offer to suit clientele base internal training and assessment systems development for the transport sector particularly the bus/coach sector. This includes establishing a corporate culture of training through developing documented Learning and Assessment Strategies. TTS identifies and custom documents any number of Learning Programs as well as preparing Session Plans for internal trainers to operate by. Custom developed learning program… Show more Operating as Transit Training Solutions (TTS) I offer to suit clientele base internal training and assessment systems development for the transport sector particularly the bus/coach sector. This includes establishing a corporate culture of training through developing documented Learning and Assessment Strategies. TTS identifies and custom documents any number of Learning Programs as well as preparing Session Plans for internal trainers to operate by. Custom developed learning program working models are based on a number of disciplines such as:- Heavy vehicle driver fatigue management and chain of responsibility requirements- Customer service and customer experience- Vehicle driving assessments and tuition- Work Health and Safety business aspects- Route planning and navigation- Organisation inductionResponsibilities have included reviewing / developing client organisational training systems and material resources. Moderate and validate learning systems mapping to organisational requirements and objectives. - Review, develop and implement client based internal training and development systems - Establish and document Learning and Assessment Strategies, identifying and documenting Learning - Programs, developing Session Plans - Develop training resources and materials and relate to (former) AQTF compliances such as validating processes - Make presentations and recommendation for continual improvement of training and assessing services. - Supply training and assessment services - Implement “Train the Trainer” sessions for all programs and review - Internal trainer / assessor mentoring and development - Silent customer (mystery shopper) surveys - Bus operator competency assessments and mentor for improvement - Driver instruction to HR open - Standard/Safe Operating Procedure (SOP) development with flow on learning programs and resources - On-road assessments for recruitment - New vehicle appraisal and fleet familiarisation training programs Show less

Capalaba Queensland Australia

During Transit Training Solutions contract period responsibilities included successfully reviewing, developing and implementing internal induction and general training with continuous improvement cycles. - Contract as Learning and Development Manager (Senior Workplace Trainer) to Transdev Queensland (TDQ) including Brisbane Ferries - Submitting learning and assessment strategies for local mining tenders - Reviewed TDQ / VTQ / Brisbane Ferries training programs and developed… Show more During Transit Training Solutions contract period responsibilities included successfully reviewing, developing and implementing internal induction and general training with continuous improvement cycles. - Contract as Learning and Development Manager (Senior Workplace Trainer) to Transdev Queensland (TDQ) including Brisbane Ferries - Submitting learning and assessment strategies for local mining tenders - Reviewed TDQ / VTQ / Brisbane Ferries training programs and developed strategies for implementation and administration - Implemented New Start induction and Annual Training programs for drivers, crew and staff - Developing and mentoring resident training staff to evidence collections, evaluation, validation and administrative processes - On-boarding recruitment processes from interview and selection through to end of training - Implement on the job assessments of bus drivers and staff utilising software package and peripherals of the “Vigil” system - Co-develop Standard Operation Procedures and develop Learning Resources for TDQ fleet and facilities - Validation and moderation meetings with section stakeholders TDQ - Developing, reviewing and updating Learning and Assessment Strategies / resources for TDQ and Brisbane Ferries Show less

Loganholme, Queendland Australia

Hopwood Integrated Training is a Registered Training Organisation, providing vocational training such as Road Transport, Warehouse and Business Administration. Students are trained to Nationally recognised Certificate levels. I was employed as a Road Transport Trainer/Assessor and I specialise in public transport – i.e., Bus and Coach drivers and administration.Responsibilities included workplace training and assessing to Nationally Recognised levels within the Australian Quality… Show more Hopwood Integrated Training is a Registered Training Organisation, providing vocational training such as Road Transport, Warehouse and Business Administration. Students are trained to Nationally recognised Certificate levels. I was employed as a Road Transport Trainer/Assessor and I specialise in public transport – i.e., Bus and Coach drivers and administration.Responsibilities included workplace training and assessing to Nationally Recognised levels within the Australian Quality Training Framework requirements. This incorporated classroom, written and on the job training for packages up to and including TDT 30297, TDT 40202 and TLI 40207. Assessments conducted include projects, on the job observations, written assessment and orally contextualised to suit the client’s needs and model of operations.Client responsibilities included: - Project managed a spread client base of bus and coach companies ranging from Cairns to Loganholme - Maintain client / student relations - Establish and maintain Training Plans and Student Record Books to AQTF compliance standards audible by the Department of Employment and Training (DET) - Performing on the job training, administration requirements, enquiries, reporting and training completions - Liaise with client companies for learning and assessment strategies and document - Conduct student sign-up, enrolment and information sessions in conjunction with assigned Australian Apprenticeship Centre - Monitor personal spending and work within budgets - Monthly updates of student training matrix and monthly reporting to clients and in-house administration - Develop workbooks and resources to AQF levels 1 -4. This includes updating resource material for transitional package changes such as TDT to TLI- Achieved recognition awards “2009 Achiever of the Year” at 2009 bus industry Queensland Bus Industry Council (State) and Bus Industry Confederation(National) conferences Show less

Brisbane, Australia

McCafferty’s Holdings consist largely of two companies, McCafferty’s Express and Greyhound Pioneer Express. These companies provide charter and express interstate coach travel nationally. Duties and Responsibilities include: - Vehicle preparation and checks for interstate journeys - Operating and driving a mixed fleet - Customer and client service - Performing stage and two-up driving operations - Enroute freight and cash handling - Surveying/training new drivers

Capalaba, Queensland, Australia

National Bus Company was a medium to large Bus-coach Company providing local, city, charter and tour services to the community of Redlands. The company also had contractual obligations to government and private clientele base. The organisation has a number of subsidiary depots in Victoria and New South Wales. My position was of Operation Supervisor overseeing a driving staff of 75 drivers and 2 driver supervisors. I was directly answerable to the Depot Manager and the State General… Show more National Bus Company was a medium to large Bus-coach Company providing local, city, charter and tour services to the community of Redlands. The company also had contractual obligations to government and private clientele base. The organisation has a number of subsidiary depots in Victoria and New South Wales. My position was of Operation Supervisor overseeing a driving staff of 75 drivers and 2 driver supervisors. I was directly answerable to the Depot Manager and the State General Manager.Responsibilities included: - Schedule and co-ordinate daily driver movements - Schedule and rotate for maintenance a fleet of 75 buses and coaches - Monitor driver performance through on board vehicle computer management system (Execulog) - Maintain weekly and monthly KPI figures for patronage, service reliability and revenue - Collate drivers’ wage information and data enter into wage software package (Dataspeed) - Monitor daily cash pay-ins - Monitor Workplace Health and Safety protocolsKey Achievements - Co-ordination of entire driving staff through an intense driver training session in two days whilst maintaining service levels - Liaisons with government departments in regard protocols of a new Busway system in the local run area. - Coordinating special mass movement events utilising entire fleet and subcontractors - Coordinating bus display and services for charities such as “Mater Children’s Hospital” - Conducted interviews, test-driving and employment of new applicants - Performed driver familiarisation training on new vehicles Show less

Gladstone, Queensland, Australia

Chemtrans specialises in transporting chemicals and dangerous goods. This is achieved through a number of mediums, in particular road and rail. Responsibilities included: - Co-ordination and scheduling road movements of dangerous goods products including chemicals and fuels - Co-ordination and scheduling rail consignments of dangerous goods products - Servicing client customer requirements - Manifesting and collating driver pay information - Depot / Rail Accounts Payable and… Show more Chemtrans specialises in transporting chemicals and dangerous goods. This is achieved through a number of mediums, in particular road and rail. Responsibilities included: - Co-ordination and scheduling road movements of dangerous goods products including chemicals and fuels - Co-ordination and scheduling rail consignments of dangerous goods products - Servicing client customer requirements - Manifesting and collating driver pay information - Depot / Rail Accounts Payable and invoicing - Fuel stocks - Supervise driver and depot staff - Participate in monthly safety meetings and training seminars - Collate end of month KPI figures and maintain drivers’ filesKey AchievementsCompleted a course on “Dangerous Goods”Completed a course on “Logical Incident Investigation”Completed a course on “Managing Safety” Show less

Brisbane, Australia

Duties and Responsibilities included:Coach Driver - Operate a fleet of Denning Mono, Landseer and MCA Stretchliner coaches on point-to-point express interstate services - Staged and two-up driving all points ex-Brisbane (including Sydney, Melbourne and Hume Highway) - Customer liaisons - Charter operations - Ticket writingOperational Duties (Nov 1993-Dec 1994) - Daily fleet allocation and scheduling - Maintain drivers’ roster - Collating drivers’… Show more Duties and Responsibilities included:Coach Driver - Operate a fleet of Denning Mono, Landseer and MCA Stretchliner coaches on point-to-point express interstate services - Staged and two-up driving all points ex-Brisbane (including Sydney, Melbourne and Hume Highway) - Customer liaisons - Charter operations - Ticket writingOperational Duties (Nov 1993-Dec 1994) - Daily fleet allocation and scheduling - Maintain drivers’ roster - Collating drivers’ pay sheets. - Checking National Heavy Vehicle log books (work diaries) - Establish an information record system - Scheduling vehicle maintenance and cleaning - Charter quotations and finalising itineraries - Customer and supplier liaisons - Supervision of depot staf Show less

Brisbane, Australia

Bayside Buslines:Bus DriverAssistant Traffic ManagerBayside Buslines was the local route and school bus operators for the Redlands. I was initially employed as a Bus Driver and gained the position of assistant Traffic Manager.Responsibilities included: - Operation of school and urban route services throughout the Redland Shire and Brisbane City - Charter and scheduled coach services to Jupiters Casino - Extended charters and tours - Fare collection and… Show more Bayside Buslines:Bus DriverAssistant Traffic ManagerBayside Buslines was the local route and school bus operators for the Redlands. I was initially employed as a Bus Driver and gained the position of assistant Traffic Manager.Responsibilities included: - Operation of school and urban route services throughout the Redland Shire and Brisbane City - Charter and scheduled coach services to Jupiters Casino - Extended charters and tours - Fare collection and operation of Almex. Setright, and Farespeed ticket machinesAssistant Traffic Manager - Operational duties such as maintaining day-to-day rosters - Quoting and finalising charters and school sport specials - Liaising with Department of Education for school passes and financial returns - Maintenance and training for Farespeed ticket machines - Scheduling buses for maintenance - Drivers’ route training and test drives - Supplier liaisonsSunliner Express (April 1988 - February 1991)Express Coach DriverOperating a fleet of Scanias for express services all points ex Brisbane (including Melbourne and Townsville).Assistant Operations Manager - Second in charge for Brisbane incorporating construction and maintenance of rolling drivers’ roster - Collating and checking drivers’ timesheets for weekly pay - Scheduling coaches for maintenance and detailing - Rostering fleet for coach movements - Developing and implementing timetables - Supplier liaisons - Liaising with sister company Boomerang Day Tours - Supervising approximately 40 drivers and depot staff - Driver route and vehicle training Show less