Partner with leadership teams focusing on creating an accountable and disciplined culture, strategy development/execution and process optimization• Six Sigma lead/mentor for leading financial services organization’s productivity activities. Led multiple simultaneous cross functional projects with >$5m hard savings. Projects focused primarily on cost reduction/avoidance and customer satisfaction.• Create and implement Lean Process Improvement programs including development and execution of training modules and staff education• Mentor, facilitator, and coach utilizing the Entrepreneurial Operating System® (EOS®) model• Collaborated with medical company to create quality platform as an integral component of data driven, cost-benefit marketing program for target customers• Project manager for corporate acquisition integration into existing product line• Support clients in varied industries including medical equipment, human capital management, financial services, automotive, semiconductor components, and non-profit service organizations

Instructor for UCI Extension Six Sigma certification program with a focus on data analytics.

Reporting to the General Manager, along with staff worked closely with functional V.P.s in developing and tracking KPIs, improvement initiatives, increasing customer service performance and satisfaction for Toshiba group companies. • Created organizational BCM and associated scorecard used for tracking and reporting KPIs; analyzed results, developed and managed improvement action plans• Negotiated a single Service Level Agreement (SLA) for all Toshiba group companies working in conjunction with NASSC functional Vice Presidents and customer’s management• Project lead for implementation of ServiceNow service management software; worked with cross functional team to create and prioritize feature enhancements to improve efficiency and customer satisfaction• Designed customer survey to determine base line for customer service levels; analyzed results and developed and managed targeted projects to improve low areas of satisfaction

Directed Six Sigma program with a staff of four full time and five part time Black Belts. Responsibilities include development of training materials, Green Belt trainer, Black Belt mentor, and all related promotional, goal setting and budgeting activities.• Management oversight of over 200 projects with more than $4M dollars of verifiable hard savings and over $36 million dollars of cash flow improvement• Created the Balanced CTQ Management (BCM) initiative and implemented the program at the corporate and departmental level; coordinated the development of strategy maps and metric based scorecards ensuring alignment with corporate goals • Mentored new Black Belts in all aspects of the Toshiba Six Sigma program including project management guidelines, training techniques, Minitab applications, and interdepartmental interaction skills

Project management with a focus on process improvement, training material development, and project leader training. • Managed over 50 Six Sigma projects focused on process improvement and new process creation; resulted in over $1M hard and soft savings including greater employee productivity and efficiency• Produced and updated DMAIC and Toshiba’s proprietary DFACE (DFSS) training materials used in Green Belt certification program• Personally trained over 100 Green Belts in DMAIC and DFACE methodologies and mentored more than 30 Green Belt projectsbudgets

Manager of $75 million Discrete Logic and Small Signal Devices product line; responsible for profit and loss, gross margin and inventory levels; managed staff of six in sales forecasting planning, and promoting a wide variety of semiconductor products

Project lead for the development of all aspects of the sales and marketing core functionality components of the Oracle 11.0 ERP implementation • Developed and documented procedures; designed targeted add-on modules to support business objectives• Created corporate overview presentation and trained 400+ employees in general system functionality; conducted in-depth targeted training of various departmental groups

Managed product line marketing for OEM and Distribution channels; sales support; existing and new product training; contract negotiation; database management; price quotations; market analysis• Successfully negotiated multi-million dollar contracts and share increases at key accounts• Created customer focused product line presentations; trained internal staff and sales organization on product features and benefits

Responsible for product line marketing and sales; technical and program management; product line support; sales lead tracking; applications engineering; proposal and pricing quotations; marketing information updates• Planned, designed and implemented a streamlined approach to developing a market focus; conducted market survey to identify potential customers for existing products; developed database from trade publications and responses to promotional advertising• Replaced costly outside service with in-house capability; created and continuously updated marketing information datasheets, product line presentations and other sales literature• Effectively responded to the need and the challenge to direct a successful transfer of a major operational program from an east coast division to a west coast division- Presented, educated and trained sales and marketing personnel in product line promotion- Guided engineering and production in product performance and operation- Trained test technicians in proper product handling and testing procedures