•Examining checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.•Cross-selling bank products and services.•Following all bank policies and procedures.•Identifying customer needs and concur with available financial products and services.•Providing exceptional customer service while building and maintaining strong relationships.•Ensuring compliance with all internal controls and established policies and procedures.•Training additional staff to efficiently utilize strategic and techniques to achieve sales targets.

•Handling merchandise ordering from distribution center.•Sales and products recommendation.•Managing the Hardware department layout.•Managing stocking.•Discovered customer needs dependent on desired task and guided them to the correct product.•Identified key locations for promotional campaigns within the department to achieve department sales goals.•Taught and coached new employees to correctly identify customer needs and provide excellent customer service.

•Managing cash•Customer service•Interviewing•Training and Coaching•Responsible for maximizing revenues and flow for exceeding sales targets.•Ensured that company policies and procedures were followed by entire staff, while conducting individual training sessions for staff awareness of proper standard operating platform tactics.•Inspected and documented store traffic and service level to ensure optimum upkeep and repair, cleanliness and overall store appearance.•Participated and monitored monthly inventory to ensure outstanding control with minimal loss.•Engaged with suppliers to problem solve and participate in suppliers’ improvement processes by providing performance feedback on supplier surveys.