Helping you find a cheaper, greener, safer, way to power your home.

Goods Inwards, storage and inventory and quality control. Distribution and Customer after care as required.

AKA the Rug Rat for reasons which became more obscure as the time rolled on. Lifted the ratings every Wednesday Morning during the Brekky Show with Paul Thomas Etheridge Meredith McGrath the Station Manager and School Chum, often seen walking on the other side of the street trying to avoid eye contact for some reason. and Terrance Lefty (or Righty depending on which side his wife sleeps) Booker. Terry fled to the Illawarra, but I tracked him down. Ain't he just lucky. Together we were idiot Radio. With Terry gone it was just, Radio.The Weather has never been the same since with proud sponsors like Dickens Brewing Company and their world famous Dickens Cider; The Golden Shower Chinese Restaurant and take away; The Mortdale Knock Shop and many others.still available to ruin the reputations of any foolish Radio stations, managers, or similar and can be fun comparing anything from mud wrestling to Bingo nights. Just whistle.

Have received 6 Outstanding Service Awards, 20 coffee cards and represented Bunnings on a Father’s Day Broadcast for Childrens’ DIY on Kinderling (a national Childrens Podcast Radio programme). I am a Backup DIY presenter and spend part of the weekends spruiking on a portable speaker to create atmosphere and fun environment for all customers. Originated the In Aisle Demonstration program.

February 5, 2014 to September 20. 2015Key Responsibilities: Sell the company merchandise and provide an excellent level of customer service to meet customer needs and organisational requirements. Conducted in line with all company policies and procedures whilst maintaining a high standard of work ethics.Since November, seconded to Rug Depot, based on demonstrated experience, to establish their HIP product range. HIP Home Improvement Products: Carpet, Timber and Laminate Flooring and Plantation Shutters.Achievements: consistent top 5 (10%) sales across product range

Owner Manager Top Video Sutherland

July 1993 To April 2005Key Responsibilities: Customer Service – established an outbound call centre to potential business clients by geographical industrial areas and created appointments for field staff. Developed a customer retention programme based on outbound call contact with expiring contracts. Achievements: $1,000 of new business per dialling – Publicity Officer of the Australian Telemarketers Association(ATA) NSW and Committee member – helped establish Count Financial Services an offshoot of the Count Accountancy Group.Mortgage ManagerKey Responsibilities: Field representative to create a customer base and generate accept and process Commercial Real Estate Loan applications, approve or submit for approval. Once approved prepare Mortgage agreements and attend settlement.Achievements: in addition to general finance applications – I was responsible for $4.5mil in Commercial Real Estate settled within 3 months.Customer Service TeamKey Responsibilities: to assist all areas of the company where required in maintaining customer service standards and to develop strategies to improve operations. To standardise information gathering and use and introduce a new database.Achievements: identified a major log jam in Novated Lease operations and developed a cell system for Novated Leasing still operating today. Introduced a paperless office for all legal documentation.Novated Lease Acceptance ManagerKey Responsibilities: accept all Novated Lease contracts and sign and store completed documentation electronically. To train Novated Lease members in acceptance requirements and procedures.Achievements: Cells now complete all tasks.Novated Lease Call Cell MemberKey Responsibilities: Customer Service as a small call centre group generating Novated Lease business for key account clients.