• Work closely with subject matter experts, developers, designers and project managers to design and develop engaging digital learning content and activities for Open University modules.• Apply knowledge of learning design principles, pedagogy and learning theory when advising academics and editing their material.• Ensure module materials enable students to develop appropriate study skills, digital literacy and employability skills.• Coordinate the delivery of multimedia assets and translate academics' ideas into briefs for graphics and interactive media developers.• Edit learning materials to ensure complex ideas are communicated clearly to students.• Review module materials to ensure they are accessible and inclusive for all students.• Draw on research about online learning, as well as data from other modules to inform decision-making.• Use a range of systems and software, including Moodle as our VLE.• Line manage a Production Editor, in addition to mentoring and training other new colleagues.• Contribute to the university’s wider goals and priorities through involvement in new initiatives.• Received a Merit Award for my work.

• Commissioned new textbooks, new editions and digital resources for higher education and schools.• Developed our long-term publishing strategy and vision.• Managed an extensive forward programme and backlist of titles that brought in close to £1m of annual revenue.• Identified opportunities for new resources, sought out authors to produce them and built strong working relationships with subject experts.• Provided feedback and support to authors, from proposal and draft stage through to publication.• Ensured high standards and quality in the editing, reviewing and development of resources to meet user needs.• Presented projects to senior colleagues in editorial, sales and marketing for sign off.• Produced sales forecasts and managed project budgets and schedules.• Lined managed an Assistant Editor and delegated tasks and provided support to them and Associate Development Editors. • Represented the company and its products at conferences and other events.

• This role combined elements of commissioning and development across a wide range of subjects, including politics & IR, business, planning and sociology.• Worked closely with colleagues across Editorial, Production, Marketing and Sales.• Commissioned textbooks in planning, urban studies and real estate.• Commissioned and developed titles in A-level Politics.• Led the development of various bestselling textbooks across politics, business and sociology. Included in-depth manuscript development and overseeing the design process.• Attended conferences at the UK and abroad.

• Worked closely with colleagues across Editorial, Production, Marketing and Sales.• Helped draft EPFs by researching competitor texts, carrying out market research and compiling sales figures.• Created peer review questionnaires, identified and contacted suitable reviewers, and collated feedback.• Undertook detailed manuscript development work.• Wrote briefs and liaised with designers to produce original and marketable textbook covers.• Proposed ideas for text designs and produced creative back cover and web copy.• Established and maintained good working relationships with authors.• Managed the forward publication planner to keep projects on schedule.• Made effective use of internal systems for the purposes of setting up and handing over projects, checking stock levels and sales, and creating and maintaining CRM data.

• Updated manuscript submission guidelines on the SAGE Journals website using HTML editors.• Updated Excel spreadsheets and a Global Peer Review Database.• Verified peer reviews using Publons and ScholarOne.• Carried out content analysis of a set of journals.• Recorded details of contracts with journal editors in a spreadsheet.• Liaised with editorial and IT staff in person and over email (Outlook) in a busy office environment.

• Responsible for teaching seminar groups and lectures for undergraduate and postgraduate students.• Developed, delivered and presented innovative learning, teaching and assessment materials.• Managed courses on, and developed learning materials for the University’s virtual learning environment, Canvas.• Communicated with academic and administrative staff to ensure the smooth running of modules.• Responded promptly to student queries in person and over email.• Marked and provided feedback on student essays and other assessments.Modules taught on:- Baroque and Classical Music: History and Analysis (first-year undergraduate module, seminar leader). - Romantic and Twentieth-Century Music: History and Analysis (first-year undergraduate module, seminar leader). - Popular and World Musics: History and Analysis (first-year undergraduate module, seminar leader).- Critical Musicology (second-year undergraduate module, seminar leader and lecturer on Ecomusicology). - Music Analysis (marker of exam papers)- British Music Studies (MA module, seminar leader)

• Responsible for leading group workshops and individual tutorials to assist undergraduate students with English language skills, study techniques and interpretation of feedback.• Proofread student essays for English language errors.• Developed presentations and exercises for improving essay writing and language skills.• Reported to and worked with the senior academic writing advisor.• Assisted in the design of and participation in short classroom scenario training videos for teaching staff.

• Responsible for teaching seminar groups and lectures for undergraduate and postgraduate students.• Developed, delivered and presented innovative learning, teaching and assessment materials.• Communicated with academic and administrative staff to ensure the smooth running of modules.• Responded promptly to student queries in person and over email.

• Member of the Publications Committee: discussed the publication of the RMA’s journal and monograph series.• Responsible for writing, commissioning, editing and proofreading content relating to music in higher education for the RMA’s online Student Blog.• Contributed to the successful organisation of conferences and study days, while working in teams. Liaised with attendees, timetabled sessions, prepared budgets and dealt with the promotion of events.• Chaired the RMA Student Committee, for which I prepared reports to present to the RMA Council.• Took minutes of committee meetings.• Wrote reports of the Association’s conferences for publication in their newsletter.• Assisted in the development of social media strategies and website updates.• Assessed funding applications.

• Welcomed customers, sold and provided pre-booked tickets, and directed visitors to their seats. • Provided excellent face-to-face customer service.• Sold refreshments and CDs.• Operated the venue’s cloakroom.• Ensured health and safety procedures were adhered to.

• Communicated effectively with students and members of the public to provide information and advice.• Led tours of the University and the surrounding areas. • Distributed leaflets and other promotional materials.• Carried out questionnaires. • Worked within a small team to provide a high standard of service.