Managing the food and beverage service. Responsible for the customer’s experience. Coordinating all actions involving customers such as welcoming guests, ordering, delivering the food & beverages and supervise financial transactions. A senior member of the food service team and responsible for training junior staff.

Primary role is to manage daily sales and assist customers in the restaurant check-out process. My main duties and responsibilities include honouring coupons, collecting cash & credit card payment, and giving appropriate change. Responsible for counting the contents of the cash register drawer at the end of each shift, managing petty cash for the restaurant and conducting all restaurant cash deposits to the bank. Responsible for checking merchandise supplies and reporting when stock is low.

CASHIERINGo Hands-on experience in accepting payments from customers and give change and receiptso Highly skilled in using scanners, cash registers, and calculators to calculate the price of items that customers buyo Proven record of using the right process for cash, credit cards, or other types of paymento In-depth knowledge of handling returns and exchanges of goodso Thorough understanding of counting money in register at the beginning and end of shiftCUSTOMER… Show more CASHIERINGo Hands-on experience in accepting payments from customers and give change and receiptso Highly skilled in using scanners, cash registers, and calculators to calculate the price of items that customers buyo Proven record of using the right process for cash, credit cards, or other types of paymento In-depth knowledge of handling returns and exchanges of goodso Thorough understanding of counting money in register at the beginning and end of shiftCUSTOMER SERVICEo Track record of greeting customers in a polite and friendly mannero Demonstrated ability to assist customers to sign up for store rewards programs and to apply for store gift cardso Proven ability to answer customers’ questions and give information regarding the business procedures and policies in an exact and customer-friendly wayo Hosting – Maintaining waiting list, Keep work area clean, communicating with kitchen staffs & coworkers, answering phone and taking reservation etcCOMMUNICATIONo Excellent verbal and written communication skillso Dedicated and careful – high level of accuracy and strong attention to detailo Fluent in English and SwahiliCOMPUTERo MS Word, Excel, Publisher and Outlooko Quick-books and financial software Show less

 Welcoming customers cheerful and with a smile and initiate the hospitality process Greet and seat customers and serve them in a professional way Ensuring our guests are pleased through accurate order taking in a polite manner Being responsible for high levels of hygiene control, health and safety Overall supervision of the assigned responsibilities under me Training new employees to familiarize with the new working environment Ensuring monthly/weekly inventory is… Show more  Welcoming customers cheerful and with a smile and initiate the hospitality process Greet and seat customers and serve them in a professional way Ensuring our guests are pleased through accurate order taking in a polite manner Being responsible for high levels of hygiene control, health and safety Overall supervision of the assigned responsibilities under me Training new employees to familiarize with the new working environment Ensuring monthly/weekly inventory is done accurately and making new stock order Consistently monitor quality of food and beverage being served Show less