Peter Day Email & Phone Number

Experienced change management professional with a strong technical background. Uses Prosci methodology to increase client adoption of new technologies through developing change plans, communications plans, change champions networks, and executive stakeholder communications. Possesses keen empathy and excellent listening skills to enable a deep understanding of the challenges clients face. Change Management and Adoption• Applied Prosci ADKAR methodology to lead technology adoption for enterprise-wide system migrations, such as migrating GroupWise or Lotus Notes to Microsoft 365.• Developed change plans and communications plans for a wide variety of organizations, including federal, financial, healthcare, industrial, and non-profit. • Led change management efforts for mergers and acquisitions with attention to cultural changes and impacts.• Accelerated staff adoption of Office 365 collaboration technologies through developing champions networks, instructional content, webinars, and training videos. • Worked in Agile teams on the rapid deployment of new security features and technologies across the enterprise.• Scoped, designed, and developed section 508 accessible training/knowledge portals for a federal agency with 20,000 staff.• Designed and delivered custom technical training to multiple levels of support teams at Fortune 500 corporations, as well as mid-sized international organizations, and non-profits.• 20+ years’ experience writing technical and non-technical documentation at the level appropriate for the intended audience.• Experienced full-time instructor and Microsoft Certified Trainer for 5+ years with a strong background in Microsoft cloud technologies and platforms.• Delivered Train-the-Trainer courses, and coached colleagues in developing their training and presentation skills.

Listed skills include Information Technology, Mct, It Solutions, It Operations, and 8 others.

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  University Of Leeds

  Computer Science And Philosophy