Peter John Pulliattu Email & Phone Number

Ahmedabad, Gujarat, India

Currently working as General Manager at Fortune Park Ahmedbad.Joined Fortune Park Hotels as General Manager from November 2017. Posted at Fortune JP Palace, Mysore from November 2017 to August 2019.Transferred to Fortune Park Vallabha, Hyderabad from September 2019.at Fortune Select Exotica Navi Mumbai from September 2021 till moving to Fortune Park Ahmedabad in January 2023

Hyderabad Area, India

Worked with Sarovar Hotels and Resorts as General Manager at Aditya Park, Hyderabad from November 2015 Responsible for managing operations of the unit and delivering financial and operational results, reporting to the Regional Director- South of Sarovar Hotels and Resorts and CEO of Manjeera Hotels & Resorts. Aditya Park encompasses 102 rooms, including 2 suites and 14 junior suite’s, 1 all day dining restaurant, 1 Bar, and 15000 square feet of banqueting space including 9 banquet… Show more Worked with Sarovar Hotels and Resorts as General Manager at Aditya Park, Hyderabad from November 2015 Responsible for managing operations of the unit and delivering financial and operational results, reporting to the Regional Director- South of Sarovar Hotels and Resorts and CEO of Manjeera Hotels & Resorts. Aditya Park encompasses 102 rooms, including 2 suites and 14 junior suite’s, 1 all day dining restaurant, 1 Bar, and 15000 square feet of banqueting space including 9 banquet venues. Major work undertaken at the unit entailed adding additional floor with 14 keys, increasing the inventory of the unit from 88 to 102 keys, in October 2016. Other major activities in the pipelines include room up gradation, followed by renovation of bar and addition of speciality restaurant. Key focus areas include financial results, Guest satisfaction and online reputation management, employee welfare, training and motivation, Management Company and ownership liaison and increasing goodwill of the organization Show less

Hyderabad

Heading the operations of The Golkonda Resorts & Spa, which is part of the The Golkonda Hotels & Resorts, reporting to the Managing Director. The resort is spread over 15 acres of verdant natural surroundings near Osam Sagar lake in Gandipet, on the outskirts of Hyderabad, in close proximity to Hitech City & Financial District.The resort has 44 villas including 4 premium villas, one specialty restaurant, one multi cuisine restaurant, 2 bars, extensive banqueting facilities covering more… Show more Heading the operations of The Golkonda Resorts & Spa, which is part of the The Golkonda Hotels & Resorts, reporting to the Managing Director. The resort is spread over 15 acres of verdant natural surroundings near Osam Sagar lake in Gandipet, on the outskirts of Hyderabad, in close proximity to Hitech City & Financial District.The resort has 44 villas including 4 premium villas, one specialty restaurant, one multi cuisine restaurant, 2 bars, extensive banqueting facilities covering more than 50000 square feet of space, full fledged Thai spa & family salon, with kids play area and indoor and outdoor games and facilities. The latest addition is Jewel of Nizam, The Minar, Hyderabadi fine dining restaurant, which is India's only tower restaurant, located in a tower constructed specially for a a restaurant.Handling a team of more than 200 employees, key focus areas include Guest satisfaction, online reputation management,implementeation of Sop's, inculcating perfomance driven culture, employee welfare, training and motivation, increasing goodwill of the organization and financial results Show less

The Dukes Retreat, Khandala

Deputed to The Dukes Retreat, Khandala, as General Manager. Responsible for managing operations of the unit as per standards and delivering financial and operational targets. Key focus areas include financial results, Guest satisfaction and online reputation management, employee welfare, training and motivation, increasing goodwill of the organization and liaison between ownership and the management company. Key achievements include commissioning of the Lotus convention center, improving IR… Show more Deputed to The Dukes Retreat, Khandala, as General Manager. Responsible for managing operations of the unit as per standards and delivering financial and operational targets. Key focus areas include financial results, Guest satisfaction and online reputation management, employee welfare, training and motivation, increasing goodwill of the organization and liaison between ownership and the management company. Key achievements include commissioning of the Lotus convention center, improving IR environment at the unit, improving customer satisfaction and implementation of SOP’s across all functions. Show less

Calicut Area, India

handling operations of 117 keys Kadavu Resort, the largest 5 star hotel in North Kerala, and RP hotel project of 74 key business hotel project in Calicut.Key achievements at Kadavu include introduction of a guest satisfaction system, employee engagement activities and a performance driven culture. Ensured a smooth transition of an operating hotel in light of a change of ownership, increasing goodwill in the market. Successfully completed renovation of suites, re classification of the… Show more handling operations of 117 keys Kadavu Resort, the largest 5 star hotel in North Kerala, and RP hotel project of 74 key business hotel project in Calicut.Key achievements at Kadavu include introduction of a guest satisfaction system, employee engagement activities and a performance driven culture. Ensured a smooth transition of an operating hotel in light of a change of ownership, increasing goodwill in the market. Successfully completed renovation of suites, re classification of the Resort & Ayurveda Centre and launched Makkani, The Malabari speciality restaurant. Cost reduction initiatives and data driven decision making have resulted in considerable savings in Overhead expenses, HLP etc.At the hotel project, have been able to spearhead the project, including finalizing of concepts and design, tendering of awarding of Services, MEP works and interiors. Show less

From September 2007 to April 2009, at Sheraton Chola, Chennai as Front Office manager. Responsible for Front Office Operations, and Revenue Management function at the unit. Key achievements include putting in place a rate structure and enhancing contribution from GDS, leading to increasing market penetration and unit leading to the highest growth in room revenues in the competitive set. Other improvements include putting a guest history capture and delivery mechanism in place and enhancement… Show more From September 2007 to April 2009, at Sheraton Chola, Chennai as Front Office manager. Responsible for Front Office Operations, and Revenue Management function at the unit. Key achievements include putting in place a rate structure and enhancing contribution from GDS, leading to increasing market penetration and unit leading to the highest growth in room revenues in the competitive set. Other improvements include putting a guest history capture and delivery mechanism in place and enhancement of Guest satisfaction scores. Was also unit custodian for Sheraton brand compliance for the unit in ensuring compliance to the brand standards for Sheraton Brand of Starwood. From May 2009 to April 2011 as Front Office Manager at ITC Kakatiya, a 188 room Luxury collection hotel operated by ITC under license agreement with Starwood. Key achievements include highest guest preference capture among ITC hotels and heading six sigma projects on Loyalty enhancement, Telephones lean project and newspaper cost and wastage reduction. Was unit custodian for Luxury Collection brand compliance for the unit in ensuring compliance to the brand standards for Luxury Collection of Starwood. Show less

Multiple

Joined as HOT with Taj Group of hotels from July 1996 at Taj Garden Retreat, Varkala (Now Gateway Hotel, Varkala).Was part of opening team at erstwile Taj Garden Retreat Thekkady from January 98 handling Front Office.Revenue manager at Taj Connemara from April 2000.Front Office Manager at Taj Residency , Calicut from December 2002 .Front Office Manager at The Ambassador Hotel(now Vivanta from April 2004.Front Office Manager at Taj Residency, Lucknow from Feb 2006.Was… Show more Joined as HOT with Taj Group of hotels from July 1996 at Taj Garden Retreat, Varkala (Now Gateway Hotel, Varkala).Was part of opening team at erstwile Taj Garden Retreat Thekkady from January 98 handling Front Office.Revenue manager at Taj Connemara from April 2000.Front Office Manager at Taj Residency , Calicut from December 2002 .Front Office Manager at The Ambassador Hotel(now Vivanta from April 2004.Front Office Manager at Taj Residency, Lucknow from Feb 2006.Was shortlisted fro fast track growth through ELTAJ initiativeSelected for revenue management through Internal recruitment drive for revenue managementWas part of the team that launched Competency Based Training matrix for Business Hotels.Certified TBEM internal assessor Show less

Level 2 Award In Haccp For Catering, Haccp

Dhmct, Hotel/Motel Administration/Management

Pdc, First Group

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