Peter Johnson Email and Phone Number
A dedicated and conscientious IT professional with over seven years' experience in systems administration, desktop support and end-user training roles. I have extensive knowledge in configuring Troubleshooting/ in both local and remote environments, as well as having strong analytical skills to identify and remedy problems in software, hardware and applications which are not currently being configured. I have experience dealing with tight SLAs form a support side, Working on deployment projects, migrations and spotting patterns in tickets and working with other teams to do rot cause analysis and fix issues. My career goal is to continue my development within a challenging role that allows me to utilise and enhance my existing skills whilst also broadening my knowledge looking for new challenges and new skills to learn.
Fact3
View- Website:
- fact3.co.uk
- Employees:
- 35
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System EngineerFact3 May 2022 - Present
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Mac Technical SpecialistHemmersbach Jan 2021 - Jul 2022Manchester Area, United Kingdom -
Senior Technical Support EngineerKpmg Uk Apr 2017 - Dec 2021Manchester, Greater Manchester, United Kingdom -
Local Support Technical EngineerKpmg Uk Oct 2014 - Apr 2017providing 2nd line support to all users based in KPMG North offices. My role involves:• providing desktop support for Windows 7, Microsoft Office 2010/2013 and bespoke software applications.• carrying out manual software installations and automated software deployment via SCCM 2012.• troubleshooting laptop issues and carrying out hardware repairs.• setting up Cisco VOIP telephones and troubleshooting telephony issues.• carrying out remote fixes using remote desktop, Windows… Show more providing 2nd line support to all users based in KPMG North offices. My role involves:• providing desktop support for Windows 7, Microsoft Office 2010/2013 and bespoke software applications.• carrying out manual software installations and automated software deployment via SCCM 2012.• troubleshooting laptop issues and carrying out hardware repairs.• setting up Cisco VOIP telephones and troubleshooting telephony issues.• carrying out remote fixes using remote desktop, Windows remote assistance and Microsoft Lync.• troubleshooting Cisco AnyConnect VPN remote access issues.• providing support for mobile devices such as IPhones and Microsoft Surface Windows 8 tablets.• logging, updating and closing calls in the helpdesk system.• SQL Database manipulation and administration.• Retrieving backup files, restoring them in order to retrieve specific files.• Travel to remote offices to provide face to face support.• Assist with Large scale roll-outs of new mobile devices.• Administration of JAMF Casper MDM Environments.• Scripting, Packaging and updating apps and installers for deployment via MDM soloutions. Show less
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Trainee Local Support Technical EngineerKpmg Uk Apr 2014 - Oct 2014providing 2nd line support to all users based in KPMG North offices. My role involves:• providing desktop support for Windows 7, Microsoft Office 2010/2013 and bespoke software applications.• carrying out manual software installations and automated software deployment via SCCM 2012.• troubleshooting laptop issues and carrying out hardware repairs.• setting up Cisco VOIP telephones and troubleshooting telephony issues.• carrying out remote fixes using remote desktop, Windows… Show more providing 2nd line support to all users based in KPMG North offices. My role involves:• providing desktop support for Windows 7, Microsoft Office 2010/2013 and bespoke software applications.• carrying out manual software installations and automated software deployment via SCCM 2012.• troubleshooting laptop issues and carrying out hardware repairs.• setting up Cisco VOIP telephones and troubleshooting telephony issues.• carrying out remote fixes using remote desktop, Windows remote assistance and Microsoft Lync.• troubleshooting Cisco AnyConnect VPN remote access issues.• providing support for mobile devices such as IPhones and Microsoft Surface Windows 8 tablets.• logging, updating and closing calls in the helpdesk system.• Travel to remote offices to provide face to face support. Show less
Peter Johnson Skills
Peter Johnson Education Details
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High School
Frequently Asked Questions about Peter Johnson
What company does Peter Johnson work for?
Peter Johnson works for Fact3
What is Peter Johnson's role at the current company?
Peter Johnson's current role is Systems Engineer.
What schools did Peter Johnson attend?
Peter Johnson attended Stamford Endowed Schools.
What skills is Peter Johnson known for?
Peter Johnson has skills like Troubleshooting, Technical Support, Software Installation, Windows 7, Hardware, Computer Hardware, Windows, Cisco Technologies, Lync, Mobile Devices, Casper.
Who are Peter Johnson's colleagues?
Peter Johnson's colleagues are Jayne Sanderson Brown, Hannah Taylor, Amy Byrne, James Lewis, Andy Potkins, Tracy Edmondson - Mcipd, Marius Florin Danila.
Not the Peter Johnson you were looking for?
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Peter Johnson
Greater London1spglobal.com -
Peter Johnson
United Kingdom -
Peter Johnson
Principal Teaching Fellow At Imperial College London Department Of Mechanical EngineeringGreater Cambridge Area3gmail.com, slb.com, imperial.ac.uk -
Peter Johnson
Middlesbrough -
Peter Johnson
Greater Colchester Area1chaucerplc.com
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