Peter Johnson Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Uzbek astronaut, Tai Chi teacher, Muay Thai student, jumping with Phantom Airborne Brigade www.phantomairborne.us

Miami, Fl, Us

Coordinate, design, scope, and execute technical writing projects supporting infrastructure (data center, network operations, distributed systems and storage, cloud presence), plus security, governance, risk and compliance, and legacy automation.

Glen Allen, Va, Us

Senior technical writer to the IT Infrastructure and enterprise security teams for a Fortune 100 company.

Alpharetta, Ga, Us

Manage documentation projects from inception through requirements gathering, internal coordination and discovery, project planning, execution, review cycles, and final publication for print, web, and mobile. Create and maintain all corporate technical communications templates in FrameMaker and MS Word. Create and maintain the corporate technical style guide. Enforce standards across 450 employees in seven locations. Daily analytical duties in network security, logging, and monitoring of critical infrastructure. Vendor Risk Management, including full vetting, of client entities under strict HIPAA and other regulatory guidelines. Created and managed the corporation's first-ever set of formal user-facing and technical documentation for clinical applications:• Technical specifications and hands-on runbook-type documentation for the Enterprise Data Warehouse project, which included implementation of SQL Server services and migration from Oracle for ingestion of Electronic Health Records in 29 formats from across the healthcare industry. • User and implementation guides for new population health applications, which provide clinicians dashboards and upload tools for value-based care provider programs that monitor population health, close care gaps, and maximize Medicare, Medicaid, and private payer reimbursements; multiple releases of Population Care | MDinsight, which provides clinicians with rich population health insights, care gap and appointment scheduling analysis, and sophisticated reporting. • Release notes for all applications. • Technical and developer references for all applications.• Marketing materials, including client case studies and corporate blog entries. • HITRUST and SOC 2 certification documentation and library creation for audit.

Overland Park, Kansas, Us

Began as the organization's first technical writer; created and published 12 service catalogs of product offerings including data center and cloud services. Created framework for 10 online education modules on technical data center products and services. Worked extensively with instructional developers to provide, edit, and verify content, write narrative scripts, and record voice-overs for web-delivered corporate education. Product manager for advanced colocation and custom data center product offerings. Formulate processes, coordinate the efforts of multi-skilled teams, and take products to market across 10 data centers, nation-wide. Shared duties and time with project manager position, below. Founding member of QTS's Project Management Office. Responsible for end-to-end management of product development and launch, revenue reclamation, and process improvement projects for custom data centers (250 kW - 20+ MW) and colocation offerings. Worked across executive, sales, marketing, engineering, implementation, and customer support lines-of-business to ensure that products reach the market on time, on budget, and with the highest degree of quality, value, and customer satisfaction.

Atlanta, Ga, Us

Contract position at UPS's Social and Digital Communications Group. Support and oversee content development and changes to UPS.com's 119 country sites in 37 languages, using a customized version of Interwoven TeamSite. Analyze project requirements and develop content strategy, develop and deploy application and solutions content, perform quality assurance (QA) testing in multiple environments, resolve changes, and document improvements to processes and site changes.

Peachtree Corners, Ga, Us

Responsible for coordination, original authoring, and production of marketing collateral, outbound email, and Web content for a software vendor in the post-acute healthcare industry (Home Medical Equipment (HME) / Durable Medical Equipment (DME), home, and hospice care). Significant concurrent duties in departmental project management for video, trade shows, and liaison with customer base to capture and publish best practices and ROI case studies. Daily use of Marketo and SalesForce. Produce scripted content and coordinate resource libraries for regional and inside sales representatives.

Alpharetta, Ga, Us

Responsible for writing and publishing case studies, white papers, and other collateral; writing technical content for the developer community Web site; planning, writing, and publishing complex print and online software documentation and related training classes; concepting, scripting, producing, editing, and publishing online videos and other projects in support of OpenSpan's engineering and sales objectives.

Led a copywriting team, wrote original copy for client projects in the pharmaceutical, finance, travel and leisure, and retail markets. Assessed and formulated messaging alone and in coordination with clients' other agencies. Evaluated results of business intelligence analysis to produce unique approaches for multiple customer segments and profiles. Brought deadline compliance from approximately 15% to 100% in 2 months.

Led and mentored teams of writers in North America and on-site in Bangalore, India, producing a wide range of materials -- technical, conference, marketing, and financial -- for global audiences.

Helped launch the first online bond trading company. Key member of the technology team, wrote system and security operations manuals for the custom online trading system, training for equity and securities partners, and user documentation and content for the Web site. (The site won a Forbes Magazine Best of the Web award.) Daily interaction with trading desk officers, company executives, portal clients such as Charles Schwab, and technology vendors.

Determined requirements, wrote, and edited user, system administration, and training documentation for acute care (hospital enterprise healthcare) information technology applications and infrastructure.

Managed 11 writers for Equifax Card Solutions; published a broad family of technical and marketing materials in support of credit card processing software and services for financial verticals.

Assignments include 19th Special Forces Group (Airborne) and American Embassy Moscow (Task Force Russia POW/MIA). Rank: Major.

Reston, Va, Us

Solved analysis problems for the US Defense and national Intelligence organizations on a team that pioneered many of today's techniques of open-source analysis in support of quantitative methods of assessment.

Arlington, Virginia, Us

Tactical Intelligence Officer, Regular Army. Assignments include 9th Infantry Division, VII US Corps, 2nd Armored Cavalry Regiment, and US Army Intelligence Center and School. Rank: Captain.

B.A., Russian Language And Literature

A.S., Graphic Design

A.A., Arts

Associate Of Arts And Sciences - Aas

Bachelor Of Arts - Ba, Russian Language And Literature