Compressor and rendition server sales specialist. Providing information and assistance to all customers to improve their software environments, so they can be more successful and efficient.

Quoted and renewed over $8M in subscription andmaintenance renewals from 1500 direct partners andsystem integrator partners on an annual basis• Achieved my quota every year for past 15.5 years and innumerous cases exceeded my quota by between 10% and25% annually through multi year renewals and upselling• Exceeded my customer retention target of 95%consistently• Identified, diagnosed and resolved/redirected customerinquiries regarding orders or customer questions• Identified potential support issues and ensured properhand-off if required• Collaborated with sales team to understand customerrequirements to promote sales• Supported the successful migration of customers from aperpetual license model to subscription license model• Maintained reports on customer maintenance wins andlosses

Helped to support the sales team with customer assistance and relaying order for printing from reps for our clients. The company was a digital and standard printing shop including 5 color printing press. I later moved to support the sales manager and his clients, so that he could focus on the team training and development His clients later relied solely on me for pricing and to get jobs completed on time and right.

Managed a door to door sales team selling maintenance and energy contracts. The team was 5 to 6 team members and we sold rain or shine. I handled training and help with any questions a team members or a customer would have. We work all over Toronto and some northern areas as well.

Started in the Dupont labs as a paint tester and then moved to be a onsite customer service representative for Dupont paint finishes for the Honda plant in Aliston, Ontario. I was the direct contact point with Honda over their body painting operations. I handled all day to day issues and questions they may had. I was on call on a rotational bases.