Extensive management experience within Security Aviation Industry. Proven ability to deliver results and manage change. Strong business and customer service skills. Able to handle complex and challenging issues. Prepared to exercise judgment and make decisions. A strong record of:• Co-ordinating operational and commercial activity to meet key performance goals.• Initiating action to transform commercial and operational processes.• Implementing product change to deliver clear customer and business benefit.• Coaching and developing staff to support current and future business success.• Influencing external organisations to ensure delivery of key business objectives.• Communicating directly with customers to build brand loyalty.