Peter Khoo Email & Phone Number

Singapore

Singapore

Singapore

Managing a team of 2 operation managers, 15 customer success manager, 734 Desktop Engineers and 3 backend support analyst, supporting client ICT infrastructure in supporting teaching and learning needs linking more than 100,000 devices across client HQ and 345 schools in Singapore. Addon responsibility in the management of Service Desk team to support.

Singapore

Identifies and mitigates risks through continual stringent vetting processes to ensure company new and existing business partners comply with all external industry laws and government regulations as well as internal bylaws and policies, develop proactive and reactive plans to deal with compliance breaches, minimize reputation damage, report on the.

Singapore

Leading a team of Renewals Sales and Customer Success teams across APAC focusing on increasing Renewal and Retention rates, effectively driving growth and revenues. Collaborate with Regional Sales leadership team to define Renewals and Customer Success strategy for individual country and region, and drive business growth and customer success. Received Red.

Singapore

Developed new markets and businesses in the SME (Small Medium Enterprise), and drove services contracts renewal and warranty conversion program, promotions and initiatives to expand installed-base market reach and coverage via Internal Sales forces, Channel Partner Sales forces and E-commerce.

Singapore

Strategized, developed and implemented Tele-Sales, Inside-Sales, Customer/Partner Data Mining and Analytics and Demand Generation functions. Managed Services Contracts Renewals, Warranty Conversions and New Solutions business across Asia Pacific and Japan. Managed E-commerce, marketing programs and initiatives to enable and motivate country sales and.

Singapore

Managed Quote-to-Cash Customer/Sales Operations teams across Asia Pacific and Japan, including two large Off-Shored operations hubs in China and India, and daily end-to-end Sales Quotation, Orders Booking and Revenues tracking and monitoring processes. Doubled up as Business Compliance Manager to ensure all quotes and orders in compliance with SOX.

Singapore

Strategized, developed and implemented an Inside Sales Model for the Commercial (Mid-Markets) across Asia Pacific and Japan, marketing and selling Mid-to-Low End Servers, Storages and Networking products.

Singapore

Managed SEA and India Tele-Sales team and executed Demand Generation programs/campaigns to corporate clients and grew IBM’s personal computers, servers, storage, printers and software market share and revenues. Implemented pipeline and forecasting tracking and performances management, including 1-on-1 sales coaching and trainings.

Singapore

Implemented strategies and plans across Asia Pacific and Japan to ensure effective sales and business coverage at all customers’ touch-points across the entire products life-cycle, beginning from awareness, consideration, preference, choosing, purchasing, using, support and disposal or upgrade.

Singapore

Strategized, developed and implemented Compaq 1st Regional Asia Pacific Direct Orders/Fulfilment Operations and a regional Tele-Sales Hub.Implemented Build-To-Order engine for Compaq Servers and Personal Computers orders which achieved Just-In-Time processes and 20% saving in inventory management

Singapore

Strategized, implemented and managed DIGITAL 1st ASEAN Regional Tele-Marketing Call Centre, supporting both customers and partners.

Singapore

Started Compaq 1st services delivery support infrastructure for Brunei, Indonesia and Philippines. Responsible for the selection, certification and appointment of Compaq Channel Partners in providing in-country services support for all Compaq Consumers, Commercial and Enterprise customers.

Master, Strategic Marketing

Education record

Selected as top-talents in Hewlett-Packard Enterprise to participate in Stanford's year-long program on specific skills and strategies to.

Degree, Business Information System