Peter Kittler Email & Phone Number

Melbourne, Vic, Au

Melbourne

APRA Remediation Tribe review of their delivery and portfolio management functions culminating in a capability uplift roadmap. This was supplemented with the creation of delivery frameworks, tailored implementation plans, mentoring and coaching and a structured change management approach to ensure the changes were sustainable.

Melbourne, Victoria, Australia

Program Management responsibility across the Core Capability teams within Service Victoria. This encompasses Identity and Access Management, Payments and Verification.

Melbourne, Victoria, Australia

Responsible for the delivery of Consumer Data Right in Australia and NZ for Xero (and its ecosystem). The primary focus has been on the advocacy stream to consult on the Rules to support Xero’s participation through an acceptable accreditation and customer journey for Xero and its partners. In addition, managed various other programs including ATO’s Single Touch Payroll Phase 2, e-Invoicing and the GTM COVID program in Australia during 2020.

Melbourne, Victoria, Australia

Part of the senior leadership team on Payment Utility transformation program with the goal to replace Centrelink’s payment capability with a re-useable service using SAP S/4 HANA. As RTE responsible for facilitating key events and processes to help the team deliver value. This included managing the short and long term roadmap, coaching team to escalate blockers, manage risk and focus on continuous improvements.

Melbourne, Victoria, Australia

Responsible for the delivery of the Digital Enablement portfolio to transform the digital channel experience for Centrelink Online customers and staff by building new foundational capability. This included management of a ~$23M budget and a geographically diverse team of over 200 business and technology professionals.

Melbourne, Victoria, Australia

Responsible for the delivery of multiple streams of work as part of the NAB Partnership Program. This included the first open data connection enabling payment of Xero Bills via the NAB core banking platform, Invoice Financing, lending experimentation and an integrated NAB dashboard.

Melbourne, Victoria, Australia

40 Hour Famine program lead responsible for agile delivery of a refreshed peer to peer fundraising campaign focusing on the biggest humanitarian crisis of our time. The initiative encompassed management of a digital stream including website redesign, paid media, event management, marketing, public relations, sales and support teams, philanthropy and corporate partnerships.

Melbourne, Victoria, Australia

Digital Lead for the Merchant Acquiring Customer Journey successfully delivering a new online origination capability and enhancing the Sales and Servicing website including a self-service diagnostic wizard to address key customer pain points. This project required management of several focused development teams utilising agile delivery methodologies.

Melbourne, Victoria, Australia

Delivery responsibility for desktop internet banking of NAB’s new payments platform program (NPP), managing delivery of 3 teams and up to 20 resources.

Melbourne, Victoria, Australia

Environments Stream Lead across Enterprise Class Capability Operations (ECCO) program responsible for delivering faster change to the core banking platform. This included Agile delivery to successfully build full core banking environments leveraging automation tools and the cloud (AWS)

Melbourne, Victoria, Australia

Led the ERP selection process within an ERP replacement project ($2.5million)

Melbourne, Victoria, Australia

Digital stream business project manager responsible for a range of strategic digital banking service projects

Melbourne, Victoria, Australia

Digital Wallet ProjectResponsible for delivery of the digital wallet NFC mobile application (Android) and supporting middleware components· Led two streams of work through Agile delivery management· Successful management of 40 resources as the system integrator accountable for delivery.Digital platform multi-factor authentication projectResponsible for delivering digital platform multi-factor authentication concept phase· Led team of 5 resources to successfully develop a concept business case ($25million) and run Request for Information (RFI) process· Project successfully strengthened digital platform security – 2 million+ ANZ customerseBanking managed serviceProvided accountability of ANZ’s eBanking managed service ($10millon) to ensure the capacity of delivery teams were effectively consumed. This included the management of a team of 20 resources including 10 offshore resources. This included suppling consulting services to the Online Channel team and business stakeholders and delivery governance.Multi-channel online banking platformBusiness Stream Lead for a large team on a SAP multi-channel online platform program ($100m)· Successfully defined and architected business analysis framework· Led a team of 12 Business Analysts during Evaluate, Analysis and Design phases