Peter Knapp Email & Phone Number

Abbotsford, British Columbia, Canada

• Supervise a team of 5-25 associates within departments to ensure all store standards and goals are maintained• Safely handle cash including preparing and creating deposits and supervising cash deliveries received and sent• Organize and implement weekly merchandising in accordance with company standards and sales metrics• Act as the manager on duty, opening and closing the store, including cash out and securing the building• Provide excellent customer service when receiving and resolving customer complaints• Quickly and efficiently resolve delivery issues as required• Provide feedback and performance reviews to associates on a regular basis• Organize supplemental training experiences for associates as required

Abbotsford, British Columbia, Canada

• Assist in organizing packages by address to maximize speed and efficiency of delivery• Ensure all assigned packages arrive in an orderly fashion in perfect condition in residential and commercial settings• Manage parcel pick ups along the route and account for them throughout the day

Sarnia, Ontario, Canada And Abbotsford, British Columbia, Canada

• Effectively manage crews of 10-20 employees to ensure a high level of customer satisfaction• Ensure appropriate staffing to optimize restaurant operations and profitability • Safely handle cash including preparing and creating deposits• Provide excellent customer service when receiving and resolving customer complaints• Ensure customer satisfaction and order accuracy in a 24/7 high-paced restaurant• Calmly handle rush hours and correct staffing issues as they arise, including cutting hours, filling shifts, replacing sick calls, and adding additional shifts as required• Provide coaching and mentoring to crew members to improve their performance

Bachelor Of Applied Science - Basc, Environmental Engineering

Activities and Societies: Engineering Student Association (ESA) Forestry Club Outdoors ClubCurrent GPA of 3.0+

High School Diploma

Activities and Societies: Football Team Rugby Team Yearbook ClubHonours with Distinction in Academic Achievement in Grades 9, 10, and 11.