Peter Komaromi Email & Phone Number

Budapest, Hungary

Budapest, Hungary

● Managed and established relationships with potential partners and suppliers to explore opportunities for cooperation and expand the company's network.● Analyzed market trends and customer needs, considering the activities of competitors, in close cooperation with product development teams, thus shaping the company's product portfolio, maximizing business growth.● Collaborated with the sales and marketing team in developing effective sales and marketing strategies to present products and services to potential customers, increase brand visibility, negotiate contracts and conclude deals.● Trained more than 100 resellers working in the industry on the company's entire portfolio, ensuring business growth, and I made educational videos for YouTube and Tik-Tok platforms so that end users can get a clearer picture of the product's capabilities and ways of use.

Budapest, Hungary

● Led, motivated and hired the team of 60 Helpdesk, Field service, 2nd level operators, architects, IT managers to ensure seamless operations of IT services, security and development for a population of 5000+ employees.● Accountable for the IT portfolio and delivery services including operation of 30+ applications covering all functions within the organization for HR, Finance & Controlling, Asset Management and Communication, maintaining and developing IT infrastructures: Network, Server, Storage & Backup, Helpdesk, Field Service and Process Governance. ● Oversaw all technology operations such as network, application, server, storage, backup by understanding the industry standards and continuously seeking excellence and efficiency.● Implemented new technologies, developed processes, working methods and defined training plans for employees which resulted in a significant reduction of needed resources.● Consolidated IT support by leveraging global and local services to drive operational cost efficiency with a result of an annual 10% cost reduction.● Represented DT ITS for audits to meet ISO standards by defining local audit tasks for IT operation to ensure existing level of services.

Budapest, Hungary

● Full financial and operational management for the entire Internal IT portfolio: 1.8B HUF/5M EUR yearly budget, ca. 5200 users, in 4 cities, 7 buildings, 20.000 endpoints.● E2E responsibility for the entire lifecycle of 90+ services in the scope of internal IT covering design, development, maintenance, operation and decommission.● Contributed to ITSH strategic development objectives by leading the IT stream. ● Increased customer satisfaction by optimizing workflows using continuous improvement initiatives. ● Ensured business continuity by processing 60,000 tickets per year with no major outage. ● Reduced cost by helping the company to successfully renegotiate some already existing vendor contracts with clear visibility.

Budapest, Hungary

● Managed the phone-, network- and datacenter infrastructure services to deliver quality and increase customer satisfaction by ensuring that ITIL aligned operational processes and procedures were implemented and followed.● Understood customer needs and business demands by building relationships and working closely with business representatives. ● Reduced third party vendor cost trough procurement tenders and effective contract management by reviewing and renegotiating existing contracts, redefining SLAs, KPIs and supervising delivery. ● Responsible for Budget Management, yearly planning, spending planning and follow up, project budget planning and monthly reporting.● Led and managed of new service initiatives, infrastructure growth projects, real estate growth projects.

Budapest, Hungary

• Managed various IT and non-IT projects such as international tool retirement program, building up 1st and 2nd level teams with 40 members, real estate strategy project, building up server and dispatch rooms, fire system and UPS system rooms, network infrastructure redesign, combined with different project management methodologies to drive demands from initiation trough planning and execution till closing.● Assessed all the T-systems used applications in 16 countries to define the future use or retirement of them.● Reduced the headquarter real estate rent fee by driving the project to successfully renegotiate the already existing contracts to reach industry level prices.● Designed and rolled-out the Windows 7 op. system by supervising the roll-out team hired for this project.● Successfully redesigned the company Core IT network to reach a higher security level.● Built up server and dispatch rooms and 3000m2 new office to support the rapid expansion of the company.● Implemented the central procurement supporting application by reviewing and improving the existing processes to enable and support a closer cooperation with the parent company.

Budapest, Hungary

● Designed converter programs to translate between different programming languages such as Edifact, Odette, XML, X12, VDA, IDOC to ensure seamless customer data flow.● Provided 3rd level support for EDI system to search and correct failed data interchanges.● Supported the Electronic Data Interchange system with monitoring, data structure repairing, internal incident and quality management to keep the agreed SLAs and KPIs based on ITIL initiatives. ● Acted as an internal Trainer to ensure the performance of the rapidly growing local team.