Key Holder
Current• Focus on making genuine customer engagements and ensuring they receive the best experience possible.• Handle any customer complaints and issues with high professional courtesy.• Balance registers when opening and closing the store.• Process deposits at end of night, reporting any variances to asset protection.• Utilize an Excel spreadsheet daily to organize top client information acquired from POS.• Responsible for ensuring the daily metrics tracker is up to date and using correct formulas to accurately report store metrics, sales and productivity.