Peter L. Email & Phone Number

San Francisco, California, United States

• Manage complex calendars and maintain workflow of critical projects for the Chief of Government Affairs and Compliance.
• Lead project coordination efforts with emergency management and organize outreach activities with consulting services.
• Streamline information gathering and build project dashboards for the government and community relations team.

San Francisco, California

• Assisted the regulatory affairs and compliance team group in coordinating with internal departments to develop, review, and revise internal policies and procedures.
• Maintained and updated the regulatory database for provider licenses and permits.
• Researched and analyzed regulatory issues as they arose to provide appropriate guidance to internal departments.
• Facilitated site visits from federal and state regulators.

San Francisco, California

• Provided project coordination for various committees in the Government Affairs and Compliance group.
• Assisted in organization-wide audit and inspected all areas of possible noncompliance.
• Conducted emergency preparedness training and created the Emergency Management Program Plan binders.
• Responsible for internal and external communications as well as other administrative duties of the department.

San Francisco, California

• Oversaw the Phlebotomy Program with active enrollments of 500 students.
• Held workshops for students about externship placement options and clinical training sites.
• Improved workflow and maintain program efficiency by eliminating unnecessary touchpoints.
• Formed new partnerships in the healthcare community to add more externship sites in Northern California.

San Bruno, CA

• Launched an independent music production company successfully.
• Developed an integrated platform with social media to increase branding and generate sales.
• Achieved close ties with musicians and record labels to collaborate various music projects.
• Initiated new partnerships with iTunes, Spotify and other music distributors to release music worldwide.

San Francisco, CA

• Coached customer service team members in various locations of Chase Bank to improve problem-solving skills and build strong team communication.
• Trained personal bankers to uncover customer needs and improve customer relations.
• Conducted daily store operations when required.

Berkeley, CA

• Used profiling analysis tools to identify opportunities for customers to improve their financial positions.
• Delivered options and solutions to benefit the customers’ banking needs.
• Maximized client satisfaction by providing exceptional customer service.

Master Of Science - Ms, Data Science

Business Intelligence, Ms, Business Intelligence

Master Of Science - Ms, Health/Health Care Administration/Management

Bachelor Of Science - Bs, Business Administration And Management, General