At Primacc people are the centre of what we do. We solve the complex business needs of a select number of clients using ERP software that works for everyone - right across your company.Specifically the Primacc consultant who helps you find the system you need, will be the same person that takes you through its implementation, trains your staff and supports your business into the future.Once your new software is in place, our team can help manage any other aspect of your computing system, including hardware and networks. If you have an IT team, we work with them to make sure everything is running smoothly. Here are some of the different ways we can help you:Optimising Your BusinessOur team has the extensive business skills needed to get the most from your MYOB Greentree business system. We call it Operational Intelligence; using business processes to streamline and change actions in real time across your organisation. It removes the gaps, fully automating your systems.Optimising The Finance FunctionBased on our skill and experience, optimising your finance function is one of the biggest parts of our business. We’re well prepared to help with any accounting, reconciliations, GST or other finance issues. This includes helping you to prepare and analyse monthly or annual financial reports.Staff TrainingOnce you’ve implemented a new product, Primacc provides full training from group workshops to one-on-one. It ensures everyone has the knowledge they need for their particular role.Helpdesk SupportDowntime can have a huge impact on your business. Our general helpdesk is open during the day, but if something major happens after hours, we’ll make sure someone is there to help.Report WritingReport writing can be a time consuming part of doing business. Using tools like Qlikview, Pivot tables, Excel, and Access, we can help you set up a quality system to help with reporting.

Nurture and enhance commercial customers (>$2Mil turnover) to help them achieve their goals.Create and articulate simple solutions for multifaceted business arrangements through understanding and presenting solutions for customers which meet their individual requirements. Lead and inspire a team which is recognised amongst peers, within the industry and by our clients as excelling in superior customer service and engagement. Keep abreast of changes in customers individually to ensure when their business requirements or industry changes potential implications are understood. This requires a personalised and detailed customer needs analysis to be completed on a regular basis.Co-ordinate all interactions between the Bank and customer to ensure superior and timely solutions.Maintain and develop effective relationships with a network of professional and business contacts from whom business is sourced. Be seen as an expert amongst peers and within industry.The interpretation of financial statements to provide a risk assessment which enables robust discussion with clients and their professional advisors about key decisions they or their business may face. This includes anticipating future consequences & trends accurately. Competitive and breakthrough strategies and plans are then discussed with key stakeholders.Be a trusted advisor.

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