Coordinated cross-functional teams to deliver projects on time and within budget.Conducted comprehensive training programmes to enhance team skills and performance.Led regional sales teams to exceed sales targets through strategic planning and performance management.Developed and implemented operations strategies that increased efficiency and reduced operating costs.Recruited, trained, and onboarded sales agents to meet the recruitment targets set by the CEODeveloped sales commission structure that aligned with the commercial teams KPI'sEnsured timely payroll development each month by the 28th Maintain alignment of system inventory with daily physical countAnalyzed market trends to identify new business opportunities and areas for growth.Facilitated regular team meetings to discuss targets, strategies, and address any issues impacting sales performance.Identified and pursued new business opportunities in untapped markets, expanding company reach and influence.Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.Managed inventory levels to optimise stock turnover and minimise waste.

● Understanding Customer needs and identifying sales opportunities● Ensuring monthly sales targets are achieved from all the sales acquisitions passed to me.● Creating and maintaining a database of current and potential customers● Ensure full setup of new customers.● making timely calls/emails and visits to all customers who sign up to drive usage● Track all engagement efforts accomplished and results generated in terms of actions, revenues & orders placed● Reducing customer churn by active engagement● Ensuring that product knowledge & value is communicated to all new sign-ups ● Growing inside sales channel revenue as per the plan ● managed the Northern region (Thika road-Eastland's) with a team of 20 sales executives with 1000+ sales accounts● Created, planned & executed initiatives to grow the inside sales channel● Worked with Marketing & Growth teams to ensure acceptable conversion rates● Upselling𝐊𝐞𝐲 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭 𝐚𝐬 𝐂𝐒𝐌 𝐚𝐭 𝐒𝐞𝐧𝐝𝐲• Achieved total sales/GMV of over 𝐊𝐒𝐡𝐬 𝟑𝟔𝟎 𝐌𝐢𝐥𝐥𝐢𝐨𝐧/𝐔𝐒𝐃 𝟐.𝟗𝐌 since joining

• Owned and executed an aggressive customer acquisition strategy; to meet business targets. • Managed deal pipeline and sourced for new potential business deals by contacting potential partners; discovering and exploring opportunities.• Managed relationships with customers through phone calls, emails, and visits to ensure customer retention and portfolio growth• Followed up and facilitated customer issue resolution to ensure timely closure to offer ‘A’ class customer experience• Followed up and ensured prompt payments for services offered to customers to ensure timely debt collection• Staying up-to-date with new product features to ensure continuous customer education on the improved product features• Gathered market and customer information, and provided feedback to the organization for product development

• Recruitment (shortlisting, interviewing, Selection and Onboarding)• Training and handholding • Discipline; Act as the first line for management of team issues and discipline cases• Prepare plans for target achievement• Develop viable activities according to the assigned market• Lock estates and shopping centers for sales activities• Increase visibility through POSM and agent market coverage• Meet area penetration targets by actively stimulating the market through activities• Monitor daily, weekly and monthly performance• Conduct monthly appraisals and give recommendations• Monitor area performance• Monitor lead collection and measure conversions• Responsible for customer retention• Compile daily, weekly and monthly reports on team performance, sales pipeline, and lead conversion• Collecting and communicating market intelligence for business improvement• Develop, motivate and liaise with PM/Zuku STL teams

• Plan, Coordinate, and execute all regional activations.• Collect, Issue and keep records of the dealer stocks to Dealer Associates and make sure all SAS all stocks issued reconcile stocks.• Ensured a good working relationship with the RSMs.• Maintenance and update of the DC database every week• Work with the van drivers to ensure the route plan is followed and manually in our log book.• Assist SAs to train newly recruited Dealer commandos and ensure best-in-class standards.• Recruit and manage Dealer Associates (Dealer Associates)• Ensure dealer associates deliver on a day to day responsibilities and meet sales target• Monitor and evaluate the performance of dealer associates and ensure the teams have enough sales commandos.• Troubleshooting challenges in the field in correspondence in connection with the project.• Collect field intelligence and include it in daily feedback to the back office. • Manage distribution of new POS and branding materials.• Daily sales reporting by IUC per Dealer Associate, Dealer Commando, Moms and Pops, and Dealer. • Identify emerging and new markets.• Achieve set regional targets

• Responsible for the branding material and merchandise• Ensuring that we’re compliant with the respective county government regulations before we kick off e.g. Licenses.• Ensuring there’s adequate stock of the product before going on the ground• Providing photo updates from team photos to sales and engagement images• Liaising with the client representatives (energy officers) on the ground, to have a clear route plan for the campaign per town(county) • Rewarding of customers with merchandise • Organizing logistics for the team in terms of daily allowances, accommodation, and security

• Locking 4-7 outlets/clubs for activations per weekend• Recruitment of brand ambassadors• Mapping• Creating activity route plans• Training• Responsible for the branding material and merchandise• Paying club/outlet owners• Solving any issue that might arise on the ground• Making sure the daily targets were met

• In charge of the Rongai and Ngong region• Recruiting brand ambassadors• Record keeping and allocation of uniforms to teams’ leaders for distribution to Brand ambassadors • Outlet allocation to team leaders for recce• Compiling and submitting recce, payment, and sales reports before the stipulated weekly deadline• Distribution of the set-up equipment and sampling cases.• Chair weekly meetings with team leaders in the absence of a supervisor or project manager and submit reports.• Responsible for merchandise distribution to team leaders for their outlets • Weekly reconciliation of team leader and brand ambassador uniforms and sampling bottles.

• Recce of outlet, three days before activation• Supervising the brand ambassador’s activities and their uniforms.• In charge of branding the outlets using posters, tent cards, banners, and telescopic • In charge of setting up and providing an update on sales and customer engagement.• Compiling the weekly payment details and sales reports before the stipulated deadline.• Engaging with the outlet to decide on the preferred artist or DJ and MC to drive huge crowds• Facilitating the signing of contracts between the outlets and the company • Ensuring there is enough stock before the event and providing proof of purchase

• Raising awareness by handing out flyers to potential users.• Getting feedback from current users for a product review• Responding to and managing queries from customers.• Conducted field marketing and selling activities aimed at meeting the set daily targets.• Ensuring clarity of users' details to send to personnel responsible for the installation of sold packages • Providing after-sale services to clients

• Acquire new outlets• Upsell different brands of alcohol from the company• Mapping • Ensure a smooth payment process during delivery • Achieve sales target