General Manager - Client Services
Responsible for PMO/Implementation/Change the Bank, Service Desk/Hosting/Run the Bank, and information security for Wipro Gallagher Solutions (WGS).Regularly interact with executive levels at major clients to anticipate their risks and priorities while deepening client relationships.Communicate client's goals and serve as their advocate to senior leadership within WGS.Contribute to the creation and ongoing improvement of internal business and team processes across Change, Run, and Infosec for WGS operations.Work closely with Business Development for up-sell opportunities and value add opportunities for customers.