Peter Levendis Email & Phone Number

Philadelphia, Pa, Us

Wayne, Pa

Springfield, Pennsylvania

The Microsoft Expert is responsible for delivering an end-to-end Microsoft Experience across all aspects of the Microsoft ecosystem. This role will achieve sales targets in revenue, margin, and solutions within the Microsoft ecosystem. This role ensures that no customers are ever left unserved or underserved, providing velocity, full-service, and solutions support to customers in the Microsoft ecosystem. Works closely with other employees to demonstrate, promote and sell a variety of exciting Microsoft assortment in and across the store to ensure customers' end-to-end needs are met. The Microsoft Expert must be able to build quality relationships with retail consumers, while providing them with relevant and memorable product demonstrations.The Microsoft Expert is Microsoft and Best Buy certified in taking complex technology and making it simple for clients to understand and see unique value. When not actively working with a customer, the Microsoft Expert will be responsible for building relationships, coaching and training with their store and surrounding stores, sharing their vast knowledge of the Microsoft ecosystem with sales consultants throughout the store.

The Best Buy Sales Supervisors manage the daily functions of a department from customer experiences to employee interactions. Our Sales Supervisors are responsible for coaching and training the sales team to provide exceptional customer experiences and meet business results by achieving revenue, margin, and operational targets. The Sales Supervisor maintains a broad scope of knowledge in technology products and services through required trainings or certifications and leadership development.Our Sales Supervisor builds quality relationships with retail consumers to provide them with relevant and memorable products, services, and technology expertise. In addition, they're responsible for partnering with cross-functional leadership teams to ensure department merchandising, inventory and Asset Protection standards are proactively met. They also work closely with the Assistant Store Manager and General Manager to provide feedback, strategize, and execute on the overall leadership processes within the store including employee interviews, scheduling, store maintenance, and performance management.

Best Buy Apple Computing Masters excel at selling products and services, working closely with other members of the sales team. They accumulate the appropriate knowledge and expertise through continuous learning and self development. Then, armed with the right tools and knowledge, they create ease and add value to the Best Buy shopping experience, ensuring customers’ end-to-end needs are met. As a trusted adviser and partner, Best Buy Apple Computing Masters deliver unique customer value by developing strong relationships with customers, bringing them a little closer to family and friends by helping them close the gaps with technology.

Department Supervisors train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition they provide valuable input into merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product knowledge and the ability to lead and develop others.

-Customer service-Lead a team of up to 10 or more people at a time-Run a register-Complete paperwork required for position-Ensure a neat and tidy work area-Expedite customer flow through checkouts during busy hours-Solve customer issues/concerns

-Customer service in a fast paced environment-Manage a register-Maintain a neat work station-Order parts needed for tool maintenence-Provide knowledge of up to 100+ home improvement tools-Clean and test tools after each use

-Customer Service while quickly and accurately running register-Managing a register-Maintaining a neat work space-Using down time to restock products-Constantly gaining product knowledge through self paced and web based classes-Building customer loyalty