Peter Lin Email & Phone Number

I am currently the service coordinator of JPRO, providing excellent service to major international brands like AKG, Crown, JBL, Soundcraft.I previously manage a small team of technicians and customer service team. During my previous role as Project Manager, I have not just looked over the Warranty Service Department for well known international companies such as Asus, AOC, MSI, and Gigabyte, but as well as looking after projects that excel the professional development of TechCentral.Liaising between different team members, as well as problem solving difficult situations, to fulfill customer requests and hit SLA targets.My previous role has helped me engage with many different aspects of the IT Industry. Providing excellent customer service, dealing with difficult customers, and receiving 5-star reviews, boosting sales revenue. I have negotiated and renewed contracts with many well-known international brands for the company and creating positive sponsorship opportunities.