• Managed ICT procurement and ICT Capital Budget of $22.2 Million• Developed timely and relevant written submissions on issues affecting the progress of large scale and complex projects, for project sponsors, steering committees and other interested stakeholders which enables well informed decision making. This should include researching, analysing, interpreting, and assimilating complex information for the development of papers, briefing documents, submissions, plans, detailed reports and other correspondence as required for the projects, and effectively and clearly present the key elements to stakeholders, as required.• Reviewed the technical scope of services for various procurements and provide digital expertise in conjunction with appropriate CHRP staff, DMN and stakeholders.• Developed and provide expert advice on and/or review and endorse a range of project deliverables (calling for expertise in Information Management (IM), service delivery, and ICT).• Identified ICT risks and issues and develop appropriate mitigation strategies to ensure key project deliverables are achieved and the overall integrity of the project and the associated project program is maintained.• Provided a point of contact and co-ordination between all digital delivery groups for CHRP.• Represented CHRP in discussions and negotiations with the construction manager in regard to key digital matters.• Supported the CHRP Project in the resolution of changes, issues and disputes, including management of the input from external advisors.• Managed internal staff and external service providers in line with quality human resource management practices.• Engaged with stakeholders and consumers, contractors and consultants) to proactively manage expectations and support the facility transition period.• Liaised and collaborated with other members of the CHRP Project Team to ensure that the implementation of digital strategies and plans are coordinated with other project activities.

Manage the definition, documentation and successful completion of large scale, clinical patient monitoring analytics & therapeutic care projectsWork effectively and collaboratively with different customer stakeholders, business colleagues, clinicians, technology experts and others to understand and prioritise project goals and information needsPromote and ensured the use of appropriate project management techniques, methodologies and tools, including benefits realisation and risk and issue management, to ensure quality project outcomes are deliveredOverseen and managed the monitoring and reporting of project related trends and performance against project plans and schedules

Manage and communicate a clear vision of project’s objectives and motivate the project team/s to achieve them; create a project environment that enables peak performance by team membersWork effectively and collaboratively with different client stakeholders, business colleagues, customers, and others to understand and prioritise project goals and information needs. Organise work into manageable activity clusters (phases) and determine an effective approach to completing the workManage change to preserve business plan and project commitments; initiate review if objectives must changeEstablish and publish clear priorities among project activitiesMeasure project performance using appropriate tools and techniquesReport and escalate to management as neededTrack project performance, specifically to analyse the successful completion of short and long-term goalsDevelop spreadsheets, diagrams and process maps to document needsProvide assistance to the Managing Director APAC with HCI APAC sales and delivery functions

Lead and manage the development and implementation of projects in accordance with Queensland Health and Queensland Government policies and procedures.Lead and facilitate the engagement of key stakeholders to inform the functional requirements, design and testing of the preferred solution/s to ensure it meets end user requirements.Establish and manage appropriate governance processes to meet the needs of each project. This includes multi-disciplinary and cross- agency project team members to engage in relevant phases of the projects, the establishment and coordination of a formal board to oversee the project and standing up multidisciplinary expert groups as required.Lead the development of, provide expert advice to, and review/endorse all “project specific “deliverables throughout the life of the projectsResponsible for high level communication and negotiation skills to develop and maintain strong and effective working relationships with, and provide high level expertise and advice to project teams, project executives and internal and external project stakeholders with respect to project matters, ensuring they are informed and engaged throughout the projects life cycle.Responsible for developing timely and relevant written submissions, briefs, presentations, reports and information papers of a detailed nature for project sponsors, project board and other key stakeholders on strategic issues affecting assigned projects and their progress, which enables well informed decision making.Consistently lead the implementation of project management (PM) best practice, including all standards, methodologies, procedures, tools, template and work instructions, to facilitate quality outcomes.Lead and provide high level expertise to the development and management of a risk register to ensure the project deliverables are met.Lead the development and implementation of a change management plan to facilitate maximum uptake of the system by key stakeholders.

Oversee and manage the definition, documentation and successful completion of large scale, complex program/project(s) in line with Queensland Health project management methodologies.Promote and ensure the use of appropriate project management techniques, methodologies and tools, including benefits realisation and risk and issue management, to ensure quality project outcomes are delivered.Oversee and manage the monitoring and reporting of project related trends and performance against project plans and schedules.Manage project resources, expenses and capital costs against the project forecasts.Initiate, influence and maintain relationships with and between key internal and external stakeholders, facilitate effective communication channels to promote the successful adoption of change within the business, and foster relationships through lessons learned, feedback mechanisms and management of expectations.Manage capability and resource development by leading and mentoring multi-disciplinary project team(s).

Direct the statewide electronic list of approved medicines (eLAM) formulary project, ensuring that project objectives are achieved and that the solution delivered is responsive to customer needs and sustainable in an enterprise environment.Co-ordinate resources within Queensland Health (QH) policies and practices, with an emphasis on delivering the project products and outputs as appropriate.Oversee and lead the development of formal project documentation including, plans, budgets, supporting estimates and records or registers for the assigned project, addressing the scope, range of tasks, deliverables, milestones, organisational change requirements, quality reviews, issues and risks involved.Proactively oversee the management, monitoring and progress reporting of the assigned project against the project plan and budget, and as necessary recommend advice on and oversee remedial and corrective action where progress falls outside of agreed parameters.Develop and maintain strong and effective working relationships with, and provide high level expertise and advice to project teams, project executives and internal and external project stakeholders.Develop timely and relevant written submissions, briefs, presentations and information papers of a detailed nature for project sponsors, project board and other interested stakeholders on strategic issues affecting assigned projects and their progress, which enables well informed decision making to be made.Contribute to the implementation of project management (PM) best practices on the project using the PM approach (including all standards, methodologies, procedures, tools, templates and work instructions) and project reporting framework.Contribute to the ongoing development and improvement of the QH agreed PM and ICT Operational approach (that includes standards, methodologies, procedures, tools, templates and work instructions) and ICT reporting framework incorporating elements of industry best practice.

Leading and managing project managers, project and change teams to achieve the objectives of the project(s).Produce deliverables from initiation/planning including business case and project planning documents in accordance with Mater’s Project Management Framework.Accountable for retaining ultimate decision making authority in relation to direct reports. Actively manages project budgets, resource assets and leave requirements/liabilities to deliver strong financial performance. Contributes to strategic decision-making and identifies strategic and operational opportunities for improved financial outcomes. Analyses business data to inform project decisions, respond to issues and trends, and maintains and reports on metrics aligned with the Mater’s strategic and operational plans.Actively partner with consumers and patients, as well as interprofessional colleagues, to determine project objectives that provide an exceptional experience and outcomes, every time.

• Lead and manage project teams to achieve the objectives of the project/s• Produce deliverables from initiation/planning including business case and project planning documents in accordance with Mater’s Project Management framework• Facilitate the appropriate governance structure and provide support to the sponsor/s and steering committees• Prepare accurate and transparent reports, briefs and submissions for project governance groups, stakeholders and project team• Manage an appropriate relationship with vendors/providers, including monitor of contract• Develop and manage project controls such as budget, schedule, risk / issues, scope and benefits management• Liaise with the Project Delivery Office to develop and execute the Change Management and Benefits Management plans• Transact all project activity in accordance with the guidelines set down by the Project Portfolio Office, including Project Management Framework, Benefits Management Framework, Corporate Governance of Projects

• Coordinate the ICT and Health Solutions Information Management deliverables of the Mater Private Hospital Springfield Program (Infrastructure Delivery, Organisational Delivery and E-Health) in accordance with the projects strategic brief, business case and Functional Design Brief• Responsible for the IT planning for the project from concept• Act as the central interface between the project team and the broader organisation and the Information Solutions, Infrastructure and Information Management Departments• Lead coordination between programs, project teams and Infrastructure, Information Solutions and Information Management Departments• Responsible for liaising with and monitoring the work of the appointed design consultants to ensure compliance with MHS Design Guidelines and procedures relevant to ICT• Working with consultants to ensure requirements are documented correctly• Coordination across different streams of IT, procurement, networks & communications, install and commissioning in line with the project deliverables• Manage ICT procurement and ICT Capital Budget $1,41 Million• Manage the procurement of all leased equipment in excess of $1 million• Preparation and evaluation of RFIs and Tenders

• Manage the end-to-end process to deliver assigned IT projects and ensure stable, performing product platforms• Ensure accurate reflection of business requirements and appropriate technical solutions• Manage day to day communication around agile software development cycles with IT stakeholders, the Product Manager and the broader business stakeholder group• Deliver business results through the efficient delivery of appropriate and high quality technical solutions• User education and Training• Database integration and support via SQL queries and update scripts• Lead by example and adhere to agreed methodologies, processes and policies• Actively support continuous improvement through the identification of potential improvements

• End to End business application support and management for the PRIME Clinical Incidents(CI) Consumer Feedback (CF) information systems• User Education and Training sessions and the creation and updating of user manuals and guides • Software Release Management, System testing, both automated and manual user testing with HP Quality Centre• Software defect investigation and resolution management• Business process mapping capturing current state of existing systems

• End to End business application support and management for the Intensive Care Bed (ICUBED) information system• Software Release Management, System testing, both automated and manual including user acceptance testing via HP Quality Centre• Software defect investigation and logging using Hp Open view and Gemini• Implementation of the ICUBED system in all health service districts and clinical coordination centers throughout Queensland Health• Business analysis and redevelopment of ICUBED system to include non-adult requirements• Facilitation of governance structure including State wide steering committee and user groups• Environmental scanning activities for the proposed integrated patient transport system• Business process mapping for the proposed integrated patient transport system

• Business analysis of state wide complaints management IT system PRIME CF• Implemented the PRIME CF system in all health service districts throughout Queensland Health• Education and Training including the creation of all training materials for users and administrators of the PRIME CF system• Facilitation of State wide user/working groups• End to End business application support and management for the PRIME Clinical Incidents(CI) Consumer Feedback (CF) information systems • Software Release Management, System testing, both automated and user testing via HP Quality Centre • Software defect investigation and logging using Hp Open view and Gemini

• Tested and implemented the Queensland Health’s Standard Operating Environment with Microsoft (SP2) Service Pack 2• Created Test plan, test cases with HP Quality Centre. This included testing enterprise applications, non-standard applications, site specific applications, new and existing hardware components.• Conducted pilot sites and eventually implemented the package to the broader Queensland Health desktop stand operating environment.

• First level support, providing a high quality incident management of information technology systems to all of Queensland Health’s 60,000 staff

• Provided first, second and third level support for desktop and Server incident/problems in line with agreed timeframes, SLAs /MoUs. After hours 24x7 on call technical support

• First level support, incident management of information technology systems to all of Queensland Health’s 60,000 staff

• Provided first, second and third level support for desktop and Server incident/problems in line with agreed timeframes, SLAs /MoUs. Supervision of a small team of desktop technical officers in day to day activities

• Deployed the Standard Operating Environment Windows XP on the existing PC and Server fleet across the organisation. Multiple occasions of backfilling local Senior Technical/Desktop officers whilst the local staff where able to participate in Pre/Post project activities

• Implementation of the Standard Operating Environment and replacement of workstations and servers for the Commonwealth Bank, in a secure sms services environment