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Peter M. Email & Phone Number

Head of In Life Change at Smart DCC at Smart DCC
Location: Manchester Area, United Kingdom 13 work roles 2 schools
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Role
Head of In Life Change at Smart DCC
Location
Manchester Area, United Kingdom
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Peter M. is listed as Head of In Life Change at Smart DCC at Smart DCC, a with 502 employees, based in Manchester Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Peter M..

Peter M. previously worked as Head of In Life Change at Smart Dcc and Delivery Lead at Smart Dcc. Peter M. holds Bachelor Of Arts (Ba), English & Creative Writing from The University Of Salford.

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About Peter M.

As Head of the “In Life Change” function, I lead a team of 20 project managers and delivery leads, delivering 30-40 critical changes into the UK smart meter network, with an annual spend of £45M and project budgets exceeding £100M.My leadership focuses on transparency, building strong relationships, and driving projects with pace and precision. I’m passionate about creating a clear vision, fostering collaboration, and relentlessly pursuing continuous improvement to achieve exceptional results in a fast-paced environment.

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Smart DCC
Smart Dcc
Head of In Life Change at Smart DCC
london, greater london, united kingdom
Website
Employees
502
AeroLeads page
13 roles

Peter M. work experience

A career timeline built from the work history available for this profile.

Head Of In Life Change

Current

Manchester Area, United Kingdom

Sep 2024 - Present

Delivery Lead

United Kingdom

Oversee the end-to-end delivery of in-life changes. My role is to ensure changes are completed on time, within budget, and meet quality standards.Responsibilities:Head up the delivery of in-life changes for my Product family of 20 projects through a team of 10, ensuring alignment with our objectives for Net Zero commitments and consumer-energy data connectivity.Collaborate with the Product Manager to strategize future direction and maintain a well-orchestrated pipeline and… Show more Oversee the end-to-end delivery of in-life changes. My role is to ensure changes are completed on time, within budget, and meet quality standards.Responsibilities:Head up the delivery of in-life changes for my Product family of 20 projects through a team of 10, ensuring alignment with our objectives for Net Zero commitments and consumer-energy data connectivity.Collaborate with the Product Manager to strategize future direction and maintain a well-orchestrated pipeline and backlog.Manage costs and backlog efficiently, aligning change goals with business objectives and fostering a culture of continuous improvement.I'm dedicated to driving impactful change initiatives that support Smart DCC's mission and contribute to our continued success. Show less

Apr 2024 - Sep 2024

Program Manager

United Kingdom

On behalf of North Highland (consultancy)Programme Manager leading a team of 7 project managers on delivery of 17 projects across 3 programmes.

Jul 2023 - Apr 2024

Project Manager

United Kingdom

On behalf of North Highland (consultancy)The DCC is is a wholly owned subsidiary of Capita plc and is regulated by Ofgem, operating under the Smart Meter Communications Licence. DCC is connecting homes and businesses to a single, secure network for digital smart meters. The network helps protect consumers and enables Britain to make the fullest use of renewable energy. Over half of all homes in the UK are now connected to the Smart Meter network!Lead the SEC mandated June 2023… Show more On behalf of North Highland (consultancy)The DCC is is a wholly owned subsidiary of Capita plc and is regulated by Ofgem, operating under the Smart Meter Communications Licence. DCC is connecting homes and businesses to a single, secure network for digital smart meters. The network helps protect consumers and enables Britain to make the fullest use of renewable energy. Over half of all homes in the UK are now connected to the Smart Meter network!Lead the SEC mandated June 2023 SEC Release • Picked up the project 'in flight' and overcame a series of challenges, including a full re-plan and corrective actions.• Effective Matrix Management across multiple functions and 5+ Service Provider 3rd Parties.• Delivered on time, c£1m under its budget. • Complete ownership including commercials and internal and external stakeholder management including regulatory forums such as SECAS and DESNZ. Lead the SEC mandated November 2023 SEC Release • Pickded up whilst 'in-flight' and tracking to deliver 6 weeks late. • By April 2023 had progressed into build phase after overcoming a series of commercial challenges. • Led a full re-plan and worked with the DCC Regulatory team to manage communications to Ofgem and SECAS. •Now tracking to deliver on time and within the agreed budget.Led on initiation stage of GBCS4.2 Comms Hub firmware upgrade project• Mobilised project team across 4 organisations and managed commercialisation stages • Created project plans, effective governance• Built strong relationships across the organisation and its Service Provider 3rd Parties Show less

Nov 2022 - Jul 2023

Senior Project Manager

Manchester Area, United Kingdom

As a Senior Project Manager in North Highland, demonstrates expertise in leading teams and developing others to drive change. Also focuses on developing the breadth and depth of their own skills and those of others within the firm. Delivers complex large scale programmes and projects for our clients.Current Client: Smart DCC - GBCS and In Life Maintenance Programme Manager

Sep 2023 - Apr 2024

Project Manager

Manchester Area, United Kingdom

Deliver complex projects and programmes for clients whilst simultaneously leading on and being involved in internal firm development. Lead on Manchester Office Reward and Recognition whilst taking part in the AI Application internal team.Client: Smart DCC, Programme Manager. (Dec 2022 – July 2023)

Nov 2022 - Sep 2023

Senior Project Manager

In October 2021 - made responsible for a series of NDA projects and programmes directly reporting in to the Gist Executive Team, working with the CIO and HR Director as sponsors. During this time stakeholder management, focused status reporting, issue resolution and excellent decision enablement was critical to his success.From June 2021-October 2022: Was responsible for, and lead a company wide pension change, including a move to a Master Trust arrangement with seamless delivery. This… Show more In October 2021 - made responsible for a series of NDA projects and programmes directly reporting in to the Gist Executive Team, working with the CIO and HR Director as sponsors. During this time stakeholder management, focused status reporting, issue resolution and excellent decision enablement was critical to his success.From June 2021-October 2022: Was responsible for, and lead a company wide pension change, including a move to a Master Trust arrangement with seamless delivery. This was a complex project working directly with the Gist HR Director. This included:o Master Trust supplier selection & liaison with legal representativeso Formal consultation with 6000+ colleagueso Communications strategy and execution to 6000+ colleagueso End to End Pensions Admin processes and set up of new departmento Design, build and delivery of technology changes.o Owned relationship with Master Trust.o Built business case. Initial c£1m investment delivers £2m annual saving which grows year on year.From May 2021-September 2022: Managed the implementation of a new SAP based Payroll systemo Owned relationship with 3rd Party SAP Partnero Lead design phase to define requirements and design solution in Q3 2021o Lead Build phase across 2022 including 4 months of testing (including 2 parallel runs)o Created business case for £1m+ investment and achieved board level sign off.o Delivers £300k annual savingo Board facing internal steering committee - sponsored by CIO.From June 2021-October 2022: Lead a programme aiming to transform the HR Function technology suite & Colleague Experienceo Prioritisation of projects + Scheduling over 2+ yearso Management of central and operational teams + 3rd partieso Full 'As Is' process creation and review to inform prioritisation of projectso Defining governance arrangements. Directly accountable to board of directors.o Proactively monitoring progress, resolving issues & initiating appropriate corrective action Show less

Nov 2021 - Nov 2022

Project Manager

Chineham, Hampshire, United Kingdom

Lead Systems, Technical and Operational teams to deliver range of IT & business projects, through the full project lifecycle.As end to end project manager was responsible & accountable for projects from conception until closure. This meant becoming adept at dealing with ambiguity - often starting projects with minimal information, required to pull together people from across the business to define the governance, scope, requirements, design, testing & ultimately to deliver the solution.… Show more Lead Systems, Technical and Operational teams to deliver range of IT & business projects, through the full project lifecycle.As end to end project manager was responsible & accountable for projects from conception until closure. This meant becoming adept at dealing with ambiguity - often starting projects with minimal information, required to pull together people from across the business to define the governance, scope, requirements, design, testing & ultimately to deliver the solution. As this role was very diverse, Pete managed all aspects of his projects from definition of deliverables, financial forecasting and tracking, risk and issues, governance, communication & ultimately leading, influencing and bringing together highly performing teams from cross business and external hierarchies in effective matrix management.June 2020-April 2021: Lead a complex programme to enable M&S service to Ireland after Brexit. Delivered against a set deadline & tight timescale with consistently evolving scope & requirements. This involved:o Site set up (Across 3 locations), Infrastructure, technology, systems, equipment & integration.o Recruitment, training, processes, fleeto Internal Board level & external customer steering committees.o Definition of Brexit processes and ways of workingo Built and led tracking & reporting structure directly in to M&S logistics Leadership team January - April 2021. Enabling decisions based on the disruption caused by the new Brexit border checks.Simultaneously managed implementation of a new major contract into Scottish depot and primary transport network.o Led 7 Work streams to deliver new operation, in new location, in 6 weekso Premises set up inclusive of Infrastructure, hardware, ops design & recruitment.o Transport network designo Commercial agreement & systems.In 2018-2020: Implemented multi-interface integration for new planning / execution transport management system - rollout to 18 locations. Show less

Oct 2018 - Nov 2021

Operations Management Graduate - Shift Manager

Hemel International

Responsible for the entire day to day operation including intake, processing and out loading internationally for M&S. Responsible for a team of 6 team managers and up to 150 FTE and agency personell. Responsibilities included:- Resource Planning and briefing- Intake, pick and outload of international stock - including accuracy checks and X-ray activity- Management and development of first line managers- Day to Day planning and execution of the M&S operation- Absence /… Show more Responsible for the entire day to day operation including intake, processing and out loading internationally for M&S. Responsible for a team of 6 team managers and up to 150 FTE and agency personell. Responsibilities included:- Resource Planning and briefing- Intake, pick and outload of international stock - including accuracy checks and X-ray activity- Management and development of first line managers- Day to Day planning and execution of the M&S operation- Absence / Disciplinary process and proceduresKey Achievements in this role -- Successful Design and Implementation of new Food outloading Process- Design and implementation of Training Matrix for new Section Leaders- Development of Agency colleague, through to First line manager and then shift manager- Exceeding expectations and targets in successive peak periods - Successful switch from old Legacy DWS system to new JDA system including complete system switchover, training of all colleagues, issue management. Show less

Jul 2017 - Oct 2018

Operations Management Graduate - Team Manager

Barnsley, South Yorkshire, United Kingdom

Warehouse team manager responsible for driving performance of warehouse operatives to maximise productivity whilst delivering outstanding and accurate service for the customer. Responsible for a team of 40-50 Agency and 20 full time operatives. The main objectives were to drive the performance of the team to hit our daily targets as efficiently as possible while ensuring accuracy was at the forefront of our priorities. Responsibilities included:Absence managementDisciplinary process… Show more Warehouse team manager responsible for driving performance of warehouse operatives to maximise productivity whilst delivering outstanding and accurate service for the customer. Responsible for a team of 40-50 Agency and 20 full time operatives. The main objectives were to drive the performance of the team to hit our daily targets as efficiently as possible while ensuring accuracy was at the forefront of our priorities. Responsibilities included:Absence managementDisciplinary process Pick / Intake / Outload management - including customer food to orderAccuracy KPI'sPick performance / performance managementKey achievements:- Improved productivity immediately by introducing a change to the shift start routine within first week gaining 10 minutes of productive time per picker (Average 50 operatives = 8 extra productive hours per day)- Introduced a change to the Chill pick strategy, increasing productivity throughout my team and consistently bringing pick out time forward - ensuring depart on time and arrival at store KPIs as a result- Above mentioned pick strategy change also decreased waste / mispicks across the board.My clear objective on the night shift was to improve the performance and engagement of the team. Almost immediately we made progress with feedback from the general manager stating“The step change in nights chill pick performance was evident for all to see. Tangible examples of improved rates were communicated via email on a daily basis” Show less

Sep 2016 - Jun 2017

Member Service Advisor

Manchester, United Kingdom

Apr 2015 - Aug 2016

General Assistant

Manchester, United Kingdom

Oct 2012 - Apr 2015

English Language Teacher

Salford, Greater Manchester, United Kingdom

Taught English as a foreign language over a 12 week summer school to prospective overseas students, wishing to study at degree level within the UK.- Completed TEFL Qualification- Planned, Created and taught effective lessons to groups ranging from 10-50 students- One to one extra coaching - Exam preparation

Jun 2014 - Sep 2014
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Colleagues at Smart DCC

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2 education records

Peter M. education

A-Levels

Holy Cross College, Bury
FAQ

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What company does Peter M. work for?

Peter M. works for Smart DCC.

What is Peter M.'s role at Smart DCC?

Peter M. is listed as Head of In Life Change at Smart DCC at Smart DCC.

Where is Peter M. based?

Peter M. is based in Manchester Area, United Kingdom while working with Smart DCC.

What companies has Peter M. worked for?

Peter M. has worked for Smart Dcc, North Highland, Gist - Transforming Supply Chains, Bupa, and Tesco Plc.

Who are Peter M.'s colleagues at Smart DCC?

Peter M.'s colleagues at Smart DCC include Chantel Morgan-Hallam, Franca Mole, Luis Ogando, Jamie Berman, and James Fox.

How can I contact Peter M.?

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What schools did Peter M. attend?

Peter M. holds Bachelor Of Arts (Ba), English & Creative Writing from The University Of Salford.

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