Accomplished operations, account management and client services professional that successfully leads remote teams across international locations enabling them to deliver a high level of service and support to clients. Utilizes expertise to drive improvements in service while also driving account growth and cost savings. Knowledgeable and confident leader that selects, trains, and develops high-performing teams. In addition to the client services experience other strengths include but are not limited to time management, communication, business analysis, negotiations and client relationship management. Experience across multiple industries as well as start-up and SaaS organizations.Specialties: OperationsStart-upsSaaSHiring and Team BuildingClient ServicesProject Management / CoordinationAccount Management (pre-sales & post sales)Relationship ManagementTime-managementMulti-taskingClient Interaction and communicationClient PresentationsTraining