Peter Magazzu Email & Phone Number

Houston, Texas, Us

Empyrean is a top-tier human resource technology and services company supporting various organization's needs to deliver compliant health & welfare benefits across a broad range of employees. Major employers use Empyrean's state-of-the-art technology and deep HR domain expertise to reduce cost and provide a higher level of service to employees.• Accountable for achieving Annual Recurring Revenue Sales goal through sales strategy delivery, sourcing new customers, maintaining and building productive relationships with channel partners• Engage with channel partners such as brokers, consultants, advisers and carriers which lead to qualified leads• Deliver systems demonstrations and collaborate with clients and prospects to achieve common goals• Develop and Manager Marketing campaigns in partnership with marketing and sales leadership• Represent company at seminars, trade shows and telemarketing events• Manage detailed activity for tracking opportunities, activities and completing comprehensive data analysis• Serve as Trusted Advisor for customers, interacting with Benefits Managers, and C-Suite

Zurich, Zh, Ch

iptiQ is a B2B2C Health Tech company within Swiss Re Group (one of the world’s leading providers of reinsurance, insurance). Our business model is based on forging strong partnerships to sell insurance via trusted brands. Combining our expertise with smart use of data and technology enables us to excel at creating scalable digital insurance solutions.• Responsible for setting up new business unit, running projects, related to onboarding new partners agencies, and lead sources by collaborating with cross-functional team, in agile environment• Partner with Project Sponsors in defining scope and objectives• Champion Life and Health Insurance best practices• Support Vendor Management, Sales, Marketing and Distribution

Serving as a Senior Consultant for Xsell Resources (under the CoreTech Consulting Group). Supporting PMO at CVS Health/Aetna, working with Business partners to help with product development and ideation. Contract Role.• Serve as Trusted Advisor for internal Business Partners, interacting with Senior Managers and Project Team members• Support analysis activities to identify project ideas in partnership with business stakeholders• Support ROI and financials for business cases• Support Business partners, conducting regular meetings to ensure alignment and monitor program activities and conduct communications to senior leadership • Delivered Transformation Products to local CVS Health Pharmacies• Improved intake process for new product opportunities, leveraging Quickbase software

Remote, Us

Serve as partner to diverse book of clients & channel partners, delivering partnership and growing customer relationships• Trusted Advisor for customers, interacting with Benefits Managers, VP of HR and CHRO• Managed over $10M in Revenue in upsells and renewals (over 10% of companies total revenue annually)• Provide best practices using software and services• Manage book of business and holistically manage opportunities through renewals and up/cross sell life cycle• Support Customers on their business objectives and serve as trusted/frequent advisor, conducting regular meetings with clients to ensure alignment and review strategic objectives• Partner with Marketing, Product Management and Sales for ongoing deployment and Company Events• Engage in ongoing educational opportunities on product releases, updates and system functionality• Educate, discuss and collaborate with clients on relevant industry updates and legal changes• Determine how to define, drive, and demonstrate the value (ROI) delivered by Businessolver• Drive collaboration across business units, roles, and business processes to balance value for clients• Report and analyze client pulse, identifying trends and risk factors and establishing preventative goals to improve the overall state of the relationshipAlso, served as day to day Client Operations Lead, liaison between clients and production teams for Benefits Administration and IT SAAS Delivery• Provide Relationship and Project Management for Customers across product offerings• Support Client Success, Renewals & Client Retention• Coordinate Annual Enrollment activities & deliver high quality service• Support Sales Team on finalist meetings & prospects for service presentations• Manage client calls and new client administration training

Boston, Ma, Us

Program management, provided & ensured integrated oversight and controls from initial Project Assessment through Business Readiness• Managed Portfolio of programs within Personal & Workplace Investing (Planning & Advice, Compliance Regulatory derived from Department of Labor, Retirement Solutions: Crossover, Tax Exempt Market, Internal Rollover/Participant Guidance Delivery, ABLE) and College Planning• Implemented governance for Retirement Solutions Portfolio and build out a team to support Product initiatives, supporting over $30M budget (including SalesForce for field Reps & enhancements to Fidelity.com)• Managed, coached and developed professionals both directly (direct reports) and matrix environment within Solutions Delivery Organization and other Business Units• Delivered solutions using over 6 agile teams and iterative methodologies• Supported Smithfield, RI Regional Strategies & programs (Improving Talent Mobility & New Hire Connections), coordinated presenters, participants & logistics

Houston, Texas, Us

Customer Success Lead, Strategic Accounts SAAS. Responsible for client relationship, implementations, client satisfaction as well as ongoing client performance and support, within software division of HP (Autonomy Digital Safe Client Services)• Interfaced with senior executives, engineering teams, project managers, legal services, operations and internal departments to ensure the success of the client’s program while making recommendations to improve internal and external processes (including coordinating Client Advisory Board)• Responsible for revenue, forecasting, service levels and monthly billing. Multiple accounts ranging from $1M-$20M annually• Conducted regular governance & service reviews with internal business partners and external customers• Participated and assisted sales team with new business & strategic opportunities for HP, creating additional revenue for Accounts (over $5M annually)• Team Management of Project Managers & Client Directors, to support customers & ensure projects are being completed in timely manner

Roseland, New Jersey, Us

Client facing manager within Talent Management Services Group, managing HR Compensation, Performance, Succession & Training products• Managed multiple customers & project teams (supporting over $15M annually)• Accountable for the delivery of projects, including kick-off, requirements definition, design, development, testing, deployment and on-going support• Worked closely with Product business partners on agile development & delivery of new software enhancements • Managed activities for multiple projects and those of project team members and accountable for executing plans.• Oversee issues resolution and conduct the appropriate risk assessments to appropriately define risk mitigation plans. • Initiates/formalizes/enforces new requests through the change control process, increasing annual revenue • Responsible for monitoring project issues/challenges and ensuring resolution through the engagement of appropriate team resources• Provided leadership to team members & provide coaching, consultation as needed• Provided assessments of team resources skills, and performance reviews

• Provide overall project management and leadership within The Hanover’s Insurance Technology Group• Member of Leadership Process Action Board, to review Process Improvements and Alternative Practice Requests• Managed Commercial Lines Product Enhancements initiatives (multiple projects simultaneously)• Managed portfolio of Information Management Systems initiatives, Data Storage & Enterprise Data warehousing• Developed estimates, plans, resource plans & controls for projects throughout all phases of the project life cycle• Lead core team (teams vary from 10 to 50+ resources, including external sourcing) through all phases of the software development life cycle• Assess risk and managed contingency plans• Communicated project status to Senior Management during monthly project review presentations• Managed, motivated and lead project teams to meet project objectives• Partnered with business representatives, to guarantee that business value is being achieved, and negotiate at all levels of the organization as necessary

Boston, Ma, Us

• Provide overall project management including project planning, resource management, execution oversight, and risk mitigation to ensure that project goals are met.• Build effective partnerships across the various Fidelity Investment companies• Focus on initiatives aimed at improving the efficiency of internal business operations and reducing organizational risk, deploying solutions across a variety of technical platforms• Interact with legal/compliance to confirm regulatory requirements are met• Mentor, Coach, and Train New Hires added to the Product Delivery TeamClient facing, accountable for all data-centric activities during client Implementations and Corporate Actions.• Managed implementations for HR/Payroll, Health and Insurance, 401(k), Pension and Stock Plan Services.• Managed matrix data teams, and lead integrated data meetings/summits (multiple clients simultaneously).• Ensure all resources and stakeholders have a clear understanding of deliverables and timeframes.• Create and deliver weekly status reports to program managers and functional senior management regarding project status, accomplishments, and upcoming deliverables and risk areas.• Motivate project team to ensure associate engagement, client satisfaction and implementation quality, are of the highest possible standard.• Serve as a consultant to key business partners, coordinated execution and validation of data and technology changes across products.• Coordinated execution and validation of data and technology changes across products (HR/Payroll, Health and Insurance, 401(k), Pension and Stock Plan Services).• Analyzed and resolved problems relating to integrated data and client feeds, with technical support as required.• Updated Change Control documentation and Client Specifications.• Developed timelines coordinate the receipt and processing of test files.• Ensured a successful testing cycle with all issues documented and resolved prior to the implementation of the changes.