Leading Technical Development team for Sage UKI Overall Partner, Datel

Sage CRM and sage 200 Consultant, Responsible for Workshop engagement, Training, Implementation and Installation. Add-on installation and technical issue resolution.

Business Analyst – Specializing in Sage CRM and integrated mobile field sales / warehousing solutions.My role combines many aspects of consultancy and development. I am responsible for designing, developing and implementing Sage 200 CRM, Mobile field sales or integrated warehousing pick and stock management systems. I excel in providing inventive and non-ordinary software solutions to my clients. I take a careful and considered approach to all my customers’ requirements and in turn provide a unique custom fit solution.I am responsible for my own projects, ensuring all timescales and budgets are adhered to.I take a personal but professional approach to my relationship with my clients and am available at any point through the project and Go-Live phase.Being a competent Microsoft .net / SQL / Crystal developer, I am able to cross the normal restrictive boundaries between consultants and developers. In 90% of my projects I undertake most if not all development, meaning the development team are available for other chargeable work, and as such increasing chargeable revenue as more jobs are being carried out at the same time. It also allows me to operate much quicker timescales as I am not reliant on other peoples availability to move forward.I have a deep in-depth understanding of Sage CRM, both in the front end UI and the back end SQL Database.I also provide internal software for case management, granular reporting and handheld stock management solutions.I am prepared to travel wherever I am required with a moments notice to provide an all round consultant / development service to my client base.

Microsoft SQL server support and programmer. Currently hold senior position within a busy support desk. I help over see the day to day running of the support desk with my support manager. Provide higher level support to more complex issues such as SQL Server, bespoke development and mobile device supportI also am involved in designing and specifying on-going systems development for a range of customers. Working along side the development manager and development director to achieve time scales and release targets. I provide bespoke tools and support to our tier 1 support advisorsCurrently provide support and development support to over 7 products and 200 customers whilst providing support internally to tier 1 software and hardware advisors.Additional to this I also take on new and current projects involving Sage 200 CRM design and development.I specified, designed, project managed and developed a brand new external customer support portal. Alongside internal and external knowledge base software and contractual hardware return system all of which integrate with Sage CRM. Specialties: Sage CRM Accreditied Implementation SpecialistMicrosoft SQL Server 2000/2005/2008 support and ProgrammingSage 200 CRM Bespoke Development and SupportmySql DevelopmentVB.Net ProgrammingAsp.Net Web DevelopmentBespoke Solutions Support and DevelopmentSystems SpecificationMobile Device SupportDevelopment Support