Peter has 30 years’ experience in IT&T working in engineering, operations and marketing, including the roll out of Australia’s first NGN IMS network for multimedia voice, data and video over IP MPLS. He is currently CTO with Buroserv with responsibility for the company’s voice and IT development and is leading a business transformation project to streamline service delivery, customer support and billing. Previously at Commander Australia he had sole responsibility for Commander’s voice, data and multimedia networks as well as customer technical support. Prior roles include engineering design for Telecom New Zealand and Hewlett-Packard. Peter has Masters Degrees in Engineering from the University of Cambridge, England and Herriot-Watt University, Scotland.Areas of expertise include:* Network engineering and operations* Program and project management* Customer support* Strong marketing background, including product development and commercialisation* Network architecture strategic planning and design* Budgeting and cost control* Tendering and contract negotiations* System specifications• Systems integration and acceptance testing